Customer Accommodation Expert

5 days ago


Tarlac City, Central Luzon, Philippines Metacom Careers Full time

Job Summary

We are seeking a highly skilled Hotel Reservation Specialist to join our team. As a key member of our customer service team, you will be responsible for handling customer inquiries and transactions related to hotel reservations or services.

Main Responsibilities:

  • Handle Customer Inquiries and Transactions
  • Process Customer Orders Accurately and Efficiently
  • Resolve Customer Issues and Escalate Complex Issues as Needed
  • Meet Performance Targets for Productivity, Quality, and Customer Satisfaction
  • Maintain Accurate Records of Customer Interactions and Transactions
  • Collaborate with Team Members and Other Stakeholders to Improve Customer Service Processes


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