Incoming Call Resolution Expert

2 weeks ago


Tarlac City, Central Luzon, Philippines Neks Job Philippines Full time

Welcome to Neks Job Philippines, where we pride ourselves on delivering exceptional customer experiences. As a Client Care Specialist, you will play a critical role in meeting our customers' needs and exceeding their expectations.

Key Responsibilities:

  • Handle incoming customer calls in a professional and courteous manner
  • Resolve customer inquiries and requests in a timely and efficient manner
  • Utilize client-based tools and applications for customer management and servicing

We seek candidates with excellent communication skills and a strong passion for delivering world-class customer service.

About Our Ideal Candidate

We are looking for individuals who possess:

  • At least Senior High School Graduate with customer-facing experience
  • (or) College Undergraduate with at least 2 years of college
  • (or) College Graduate with or without BPO experience

We offer a rewarding work environment, competitive salary, and opportunities for growth and development.



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