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E-commerce Support Specialist

1 week ago

Taguig, National Capital Region, Philippines RecruiterPH Full time

**About RecruiterPH**

We are a leading recruitment agency that connects talented individuals with exciting job opportunities.

**Job Overview:**

We are currently seeking a highly skilled Customer Care Specialist to join our team.

**Key Responsibilities:**

Our ideal candidate will be responsible for:

* Efficiently processing e-commerce orders.

* Responding to business-to-business and direct-to-consumer inquiries and requests.

* Providing excellent customer support to resolve complex issues.

* Collaborating with the customer care team to ensure seamless communication.

**Requirements:**

To succeed in this role, you will need:

* 2-3 years of experience in customer service support in an online B2B or DTC environment.

* A minimum of an Associate degree or equivalent work experience.

* Strong computer skills, including Microsoft Office products.

* Familiarity with CRM software systems such as Salesforce/Service Cloud is a plus.

**What We Offer:**

* Competitive salary and benefits package.

* Opportunities for growth and professional development.

* Collaborative and dynamic work environment.