FEC Operations Director

6 days ago


Cavite City, Calabarzon, Philippines Lotus Central Mall, Inc. Full time

About the Role

The FEC Manager will oversee operations across various facilities at Lotus Central Mall, ensuring a safe and enjoyable experience for customers. This includes managing facility bookings, implementing health and safety protocols, and maintaining high standards of cleanliness.

Key Responsibilities

  • Operations Management
    • Oversee facility operations and bookings to maximize customer satisfaction.
    • Ensure alignment with Lotus values and maintain high standards of cleanliness.
    • Implement and monitor health and safety protocols to provide a safe environment for customers and staff.
  • Sales and Marketing
    • Develop and execute sales strategies to increase customer visits and revenue.
    • Collaborate with the marketing team to create promotional campaigns and special events.
    • Build relationships with local communities, organizations, and businesses to promote the center's offerings.
  • Event Management
    • Oversee events such as tournaments, parties, and community activities.
    • Manage event budgets and monitor post-event feedback for continuous improvement.
  • Financial Management
    • Develop budgets and revenue targets by market trends and customer demand.
    • Work closely with department heads to allocate resources effectively and identify areas for improvement.
    • Monitor expenses and ensure profitability.
    • Prepare financial reports and analyze key performance indicators (KPIs).
    • Identify opportunities for cost savings and operational efficiencies.
  • Staff Management
    • Complete supervision of all staff and team leaders within FEC.
    • Develop schedules and allocate tasks to ensure smooth operations.
    • Foster a positive work environment and conduct regular performance reviews.

About Us

Lotus Central Mall is a dynamic and growing entertainment destination seeking a highly skilled FEC Manager to lead our operations. If you are passionate about creating unforgettable experiences for customers, we want to hear from you


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