FEC Operations Director
6 days ago
About the Role
The FEC Manager will oversee operations across various facilities at Lotus Central Mall, ensuring a safe and enjoyable experience for customers. This includes managing facility bookings, implementing health and safety protocols, and maintaining high standards of cleanliness.
Key Responsibilities
- Operations Management
- Oversee facility operations and bookings to maximize customer satisfaction.
- Ensure alignment with Lotus values and maintain high standards of cleanliness.
- Implement and monitor health and safety protocols to provide a safe environment for customers and staff.
- Sales and Marketing
- Develop and execute sales strategies to increase customer visits and revenue.
- Collaborate with the marketing team to create promotional campaigns and special events.
- Build relationships with local communities, organizations, and businesses to promote the center's offerings.
- Event Management
- Oversee events such as tournaments, parties, and community activities.
- Manage event budgets and monitor post-event feedback for continuous improvement.
- Financial Management
- Develop budgets and revenue targets by market trends and customer demand.
- Work closely with department heads to allocate resources effectively and identify areas for improvement.
- Monitor expenses and ensure profitability.
- Prepare financial reports and analyze key performance indicators (KPIs).
- Identify opportunities for cost savings and operational efficiencies.
- Staff Management
- Complete supervision of all staff and team leaders within FEC.
- Develop schedules and allocate tasks to ensure smooth operations.
- Foster a positive work environment and conduct regular performance reviews.
About Us
Lotus Central Mall is a dynamic and growing entertainment destination seeking a highly skilled FEC Manager to lead our operations. If you are passionate about creating unforgettable experiences for customers, we want to hear from you
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