Customer Service Expert for International Food Delivery Campaign

1 week ago


San Fernando, Central Luzon, Philippines Gratitude Philippines Full time

We are looking for a highly skilled and experienced Customer Service Expert to join our team at Gratitude Philippines. This role involves handling customer inquiries, resolving issues, and providing excellent service to our clients.

In this position, you will be responsible for working with customers who have placed orders through our international food delivery campaign. Your primary goal will be to ensure that every customer has a positive experience with our company, from the initial order placement to delivery and beyond.

To succeed in this role, you must have excellent communication skills, both written and verbal. You should also be able to work well under pressure, think critically, and make sound decisions quickly. Additionally, you must have a strong understanding of customer service principles and practices.

This is a full-time position based in the La Union, Pangasinan, Ilocos Regions, or Baguio area. If you live within a 2-3 hour commute from our site and meet the requirements below, we encourage you to apply.

Requirements
  • 1 year of customer-facing/customer service experience (BPO/Non-BPO)
  • Completed 2 years of tertiary or college education (with no back subjects)

We offer a competitive salary of PHP 11,000 - 17,600 per month, commensurate with experience. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application today



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