Customer-Facing Technical Support Specialist

Position SummaryAs a Quant Feeds & Platform Specialist, you thoroughly understand our clients' and prospective clients' requirements from data to workflow needs and can articulate, construct, and demonstrate the desired product and content solution. Combining technical capability with deep content knowledge and usage, we provide domain expertise and support...

Job OpportunityWe are seeking an experienced technical support specialist to join our team.About the RoleThe ideal candidate will be responsible for resolving complex technical issues, mentoring junior engineers, and contributing to the growth of other team members.Key ResponsibilitiesServe as the escalation point for high-priority or highly complex issues;...

At Rival, we're transforming how companies hire, onboard, and grow talent by making HR processes smarter, faster, and more agile. We enable organizations to simplify talent acquisition, modernize HR workflows, and accelerate workforce productivity.The Technical Support Specialist provides expert-level technical assistance and exceptional service to Rival's...

At Rival, we're transforming how companies hire, onboard, and grow talent by making HR processes smarter, faster, and more agile. We enable organizations to simplify talent acquisition, modernize HR workflows, and accelerate workforce productivity.The Technical Support Specialist provides expert-level technical assistance and exceptional service to Rival's...

Customer Support SpecialistWe are seeking an experienced Customer Support Specialist to join our global team. As a key member of our support function, you will be the first point of contact for our clients and play a critical role in providing exceptional customer service.Your primary responsibility will be to own customer communications and issues from...

Job Title:A technical support professional is a customer-facing role that requires strong technical skills and excellent communication abilities.Key Responsibilities:Deliver first-level technical assistance to customers via phone, chat, or emailAnalyze and resolve hardware, software, and connectivity issuesProvide step-by-step guidance to customersDocument...

**Position Summary**As a Quant Feeds & Platform Specialist, you thoroughly understand our clients' and prospective clients' requirements from data to workflow needs and can articulate, construct, and demonstrate the desired product and content solution. Combining technical capability with deep content knowledge and usage, we provide domain expertise and...

Position OverviewThe Specialist – Customer Support plays a critical role in delivering advanced technical and product support for Refinitiv customers, complementing the frontline efforts of Customer Support Executives. As a subject matter expert (SME), the Specialist handles sophisticated and raised inquiries related to Refinitiv Data Platform (RDP) and...

Position OverviewThe Specialist – Customer Support plays a critical role in delivering advanced technical and product support for Refinitiv customers, complementing the frontline efforts of Customer Support Executives. As a subject matter expert (SME), the Specialist handles sophisticated and raised inquiries related to Refinitiv Data Platform (RDP) and...

Job TitleJunior Customer Support SpecialistAbout the RoleWe are looking for a highly skilled and motivated Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills, a passion for helping others, and the ability to work independently.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live...