Cybersecurity Support Engineer

15 hours ago

Cabuyao, Calabarzon, Philippines beBeeTechnical Full time ₱900,000 - ₱1,200,000
Job Description

As a key member of our IT team, you will drive innovation in cybersecurity, software development, and big data technology.

This is an exciting opportunity to work with a global agile team and contribute to the success of our company.

Key Responsibilities
  • Support the delivery customer solutions engineering team during implementation of customer-centric solutions
  • Coordinate with multiple teams and customers to support installation of Voice and Data services
  • Build knowledge of specific products within their business group and understand how end-to-end processes fit together
  • Continually seek ways to improve internal processes, identify problems, and help solve them
  • Collect and provide customer information to assist internal teams, such as Sales and Marketing
  • Process request forms related to both Bell network and customer network builds
  • Identify revenue generating opportunities and communicate them to the Sales team
Required Skills and Qualifications

Core Competencies (Must-have Competencies)

  • 3-5 years of experience with IP Networking
  • 3-5 years of experience with network routing protocols such as Firewall protocols, IP VPN, BGP, OSPF, DHCP, EIGRP, SIPT
  • 3-5 years of experience in Hands on/Lab work completed in routing and switching
  • Excellent organizational and time management skills, able to prioritize work tasks
  • Strong interpersonal, teamwork, and leadership skills for customer interaction

Complementary Competencies (Good-to-have Competencies)

  • Strong verbal and written communication skills
  • Ability to learn and develop skills in a dynamic environment
  • Ability to establish and maintain effective working relationships with stakeholders
  • Working knowledge of PC software and Microsoft Office, including MS Excel & Word, PowerPoint, and Visio knowledge

Educational Qualification

  • Bachelor's Degree

Work Conditions

  • Work from Home
  • Night Shift (9PM – 6AM MLA)
  • Amenability to working on weekends if needed

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