Customer Service Team Member

6 hours ago


Makati City, National Capital Region, Philippines GDV Stackph Full time

At GDV Stackph, we are seeking a highly motivated and detail-oriented Client Support Specialist to join our team. As a Customer Service Team Member, you will play a crucial role in ensuring that our clients receive exceptional service and support.

About the Role

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be responsible for handling client inquiries, resolving issues, and providing solutions that meet their needs.

Key Responsibilities
  • Handle client calls, emails, and chats in a professional and courteous manner
  • Resolve client complaints and issues in a timely and effective manner
  • Provide product information and demonstrations as needed
  • Collaborate with internal teams to resolve complex client issues
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a team environment
  • Basic computer skills and proficiency in Microsoft Office
What We Offer

We offer a competitive salary package of up to 27,000 per year, plus incentives, HMO, night differential, overtime pay, and other benefits.

Why Join Us?

As a Client Support Specialist at GDV Stackph, you will have the opportunity to work with a dynamic and supportive team, gain valuable experience and skills, and contribute to delivering exceptional customer service.



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