
Remote Customer Service Representative
2 days ago
Job Title: Customer Service Professional
OverviewWe are seeking a skilled and motivated Customer Service Professional to join our team. In this role, you will be responsible for providing exceptional customer service and support to clients via phone, email, or other communication channels.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers regarding products and services.
- Work collaboratively with internal teams to resolve complex customer issues.
- Meet and exceed performance metrics and standards.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Previous customer service experience in a call center environment.
- Strong communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Basic computer skills and proficiency in Microsoft Office.
- Competitive hourly rate and overtime pay.
- Comprehensive benefits package including health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Opportunities for career advancement and professional growth.
We are a leading business process outsourcing company that provides exceptional customer service and support to clients across various industries. We value our employees and offer a dynamic and supportive work environment.
Physical Requirements:This role requires prolonged periods of sitting, standing, and using a computer and telephone headset. The employee must also be able to move about the office to accomplish tasks and lift up to 40 pounds.
Diversity and Equality:At [Company Name], we strive to create an inclusive and equitable workplace that values diversity and promotes equal opportunities for all employees. We do not discriminate against any employee or applicant based on age, ancestry, color, disability, gender identity, genetic information, marital status, medical condition, national origin, race, religion, sex, sexual orientation, or veteran status.
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