Employment Specialist

1 week ago

Taguig, National Capital Region, Philippines beBeeEmployeeExperience Full time ₱15,000 - ₱20,000

Are you looking for a role that allows you to make a meaningful impact in the lives of others?

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In this position, you will have the opportunity to work with our team to deliver an exceptional employee experience. This includes providing support to employees with their questions and inquiries, as well as delivering high-level customer service.

The ideal candidate will have a passion for human resources and people experience, excellent organizational skills, and a strong customer service orientation. A bachelor's degree in human resources or a related field is desired, along with 3-5 years of experience in HR administration or a similar role.

We are committed to creating a positive and inclusive work environment that supports the well-being of our employees. This includes offering competitive industry salaries and comprehensive benefits packages. We also prioritize internal mobility and professional growth at all stages of an employee's career within our organization.

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  • Work with our team to deliver an exceptional employee experience, focusing on empathy and customer service.

  • Provide support to employees with their questions and inquiries, delivering high-level customer service and considering how we can innovate and advance our people operations backbone.

Responsibilities

Employee Experience

  • Assist with the full employee lifecycle, including pre-boarding, onboarding, offboarding, leave administration, employee change requests, and maintaining personnel records.

  • This role will be part of a global team spanning multiple countries, specifically the delivery of new hire orientation and onboarding sessions.

  • Coordinate HR-related documentation, such as employment contracts, offer letters, change letters, and HR-related correspondence.

  • Manage employee data while ensuring data accuracy and integrity.

HR Administration

Systems, Automation & Reporting

  • Ensure rigorous quality assurance processes are implemented and followed for all data entry tasks.

  • Develop automation of HR processes to eliminate manual repetitive tasks.

  • Ownership of our people playbook, ensuring documented processes and links are up-to-date and accurate.

  • Lattice administration, including surveys, review cycles, and impact conversations.

  • Report on people initiatives as required.

Employee Relations

  • Triage Zendesk tickets, ensuring a 24-hour response time across tickets.

  • Serve as a point of contact for employee inquiries regarding people policies, procedures, and benefits.

  • Assist with employee relations documentation, including disciplinary actions and performance management processes.

Qualifications and Requirements

  • Bachelor's degree in human resources or a related field is desired.

  • 3-5 years of experience in HR administration or a similar role.

  • Knowledge of relevant employment laws and regulations.

  • Strong attention to detail and excellent organizational skills.

  • Proficiency in Google Suite and HRIS software.

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