Patient Experience Advocate
7 days ago
This is a fantastic opportunity to join our team as a Clinical Customer Service Representative. In this role, you'll provide exceptional customer support to our patients, helping them navigate various conditions and health-related issues.
Your Key Responsibilities- Support patients through a range of conditions, primarily via email
- Collaborate with our doctors, pharmacies, and delivery partners to identify opportunities to improve our products, processes, or service
- Work in rotating shifts, supporting different markets
- Provide exceptional customer support, communicating effectively with colleagues and customers
- A passion for health and wellness
- A natural team player
- Strong written and verbal communication skills
- The ability to use a range of tones of voice to interact with customers
- Familiarity with computer skills, or experience with customer service software
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Patient Care Advocate
3 days ago
Manila, National Capital Region, Philippines Healthtech Inc Full timeJob OverviewWe are looking for a dedicated Patient Care Advocate to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service to patients and healthcare professionals.Your primary role will be to troubleshoot and resolve issues related to our electronic health records (EHR) portal. This may...
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Patient Experience Specialist
3 days ago
Manila, National Capital Region, Philippines MedGrocer Full timeAs a Patient Experience Specialist at MedGrocer, you will play a crucial role in ensuring that patients receive the best possible care.About the RoleIn this role, you will handle both inbound and outbound calls, educating patients about their healthcare benefits and enrolling them in disease management programs.You will work closely with cross-functional...
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Customer Experience Advocate
3 days ago
Manila, National Capital Region, Philippines Genpact Services LLC Full timeAbout the Job: We are seeking a skilled Customer Experience Advocate to provide support for bug triaging on online client platforms involving Emails from customers/end-users.Job DescriptionAs a Customer Experience Advocate, you will be responsible for providing support for bug triaging on online client platforms involving Emails from customers/end-users.Our...
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Patient Advocate for Chronic Conditions
3 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeOur Ideal CandidateWe are looking for a detail-oriented RN who can prioritize tasks effectively, work independently, and manage multiple patient cases efficiently. The ideal candidate should have a patient-centered approach and excellent English communication skills.Key QualificationsKnowledge of HIPAA and data privacy regulations.Ability to work with U.S....
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Customer Experience Advocate
3 days ago
Manila, National Capital Region, Philippines MedGrocer Full timeKey ResponsibilitiesYour duties as a Call Center Agent will encompass:Outbound CommunicationDeliver clear, concise information to patients regarding their healthcare benefits.Guide patients through the enrollment process for disease management programs.Inbound SupportRespond to patient inquiries and resolve issues promptly.Maintain accurate patient records...
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Patient Experience Specialist
6 days ago
Manila, National Capital Region, Philippines Eucalyptus Full timeKey ResponsibilitiesProvide excellent customer service to our patients through email and phone supportWork collaboratively with our clinics' teams to deliver high-quality supportIdentify opportunities to improve our products, processes, or servicesCollaborate remotely with our doctors, pharmacies, and delivery partnersTo succeed in this role, you will need...
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Customer Experience Advocate
4 days ago
Manila, National Capital Region, Philippines Remitly Full timeCareer Opportunities at Remitly - Customer Experience Advocate. We are looking for an experienced professional who can take charge of ensuring seamless interactions between our customers and the company. Your job would be to guarantee top-notch experience while establishing long-lasting relationships with clients.About Our CompanyWe believe that providing...
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Patient Experience Manager
3 days ago
Manila, National Capital Region, Philippines Hunter Super Techs - TurnPoint Full timeCaregiver Coordination Position Available at Hunter Super Techs - TurnPointThis role involves coordinating the scheduling of caregivers with client appointments, ensuring seamless care delivery. The successful candidate will have excellent organizational skills, with the ability to multitask and prioritize responsibilities.Key Responsibilities:Coordinate...
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Regional Customer Advocate
7 days ago
Manila, National Capital Region, Philippines Atlassian Full timeCustomer Advocate OpportunityWe're seeking a seasoned Customer Advocate to join our EMEA team. As a key member of our support team, you will provide exceptional customer service, resolve issues, and drive customer satisfaction.Key Responsibilities:Offer world-class customer service across various communication channelsSustain exceptional customer experiences...
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Patient Care Coordinator
3 days ago
Manila, National Capital Region, Philippines OzonMed Wellness Clinic Inc. Full timeAbout the RoleOzonMed Wellness Clinic Inc. is seeking a highly skilled and compassionate Patient Care Specialist to join our team. As a Patient Care Specialist, you will be responsible for providing exceptional patient care and customer service in our healthcare facility.Responsibilities:Greeting and welcoming patients, ensuring a positive and comfortable...
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Director of Patient Engagement
6 days ago
Manila, National Capital Region, Philippines Docquity Philippines Corp Full timeJob Summary: We are looking for a seasoned Patient Solutions Specialist to join our team at Docquity Philippines Corp. This role requires a strong understanding of patient support programs, including medication adherence, affordability, and patient access. If you have a passion for improving patient care and experience, we encourage you to apply.About the...
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Head of Patient Solutions
6 days ago
Manila, National Capital Region, Philippines Docquity Philippines Corp Full timeHYBRID SETUPQualifications:8+ Years working experience with 3 years of experience in patient support or related roles and a proven track record of success in building and leading teams.Demonstrate ability to grow accounts and build client relationships.Pharmaceutical or medical devices industry knowledge.Strong negotiation and presentation skills.Strong...
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Patient Care Coordinator
3 days ago
Manila, National Capital Region, Philippines Pearl Talent LLC Full timeAt Pearl Talent LLC, we're dedicated to connecting exceptional candidates with top startups in the US and EU. As a Patient Care Navigator, you'll be the main point of contact for patients, guiding them through their treatment journey and ensuring seamless support.About the Role:Conduct initial intake assessments to gather essential health information and...
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Patient Care Specialist
4 days ago
Manila, National Capital Region, Philippines OzonMed Wellness Clinic Inc. Full timeAbout the roleAs a Patient Care Specialist at OzonMed Wellness Clinic Inc.', you will be responsible for providing excellent customer service and patient care in our healthcare facility located in Makati City. This full-time role is an integral part of our team, ensuring our patients receive the highest quality of care and support during their visits.What...
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Patient Care Consultant
2 days ago
Manila, National Capital Region, Philippines Tbwa ChiatDay Inc Full timeWe're seeking a highly motivated and experienced Registered Pharmacist to join our team as a Medical Advisor. As a Medical Advisor, you will be responsible for providing medical support to patients with a range of conditions, primarily via email.You will play a vital role working alongside doctors, nurses and pharmacists to triage, assess and support...
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Patient Engagement Representative
2 days ago
Manila, National Capital Region, Philippines Emapta Full timeAbout This RoleThis role plays a vital part in delivering exceptional patient experiences, ensuring seamless coordination while thriving in a supportive and rewarding environment. As a Healthcare Customer Service Representative, you will assist patients with scheduling, manage records, and communicate healthcare options with clarity and...
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Director of Patient Acquisition
3 days ago
Manila, National Capital Region, Philippines Michael Page Full timeAbout Our ClientOur client is a leading healthcare provider known for delivering high-quality, patient-centered care through a network of clinics, hospitals, and specialized medical services.With a focus on offering comprehensive healthcare solutions, we aim to make healthcare more accessible, efficient, and tailored to the needs of our patients.Job...
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Global Client Advocate
3 days ago
Manila, National Capital Region, Philippines Atlassian Full timeThe Global Client Advocate role at Atlassian requires a strong passion for delivering exceptional customer experiences. As a member of our team, you will be responsible for providing tailored support to clients across the globe.Your key responsibilities will include:Providing responsive and knowledgeable support via email, chat, or phoneCollaborating with...
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Patient Solutions Leader
6 days ago
Manila, National Capital Region, Philippines Docquity Philippines Corp Full timeCompany Overview: Docquity Philippines Corp is a leading healthcare solutions provider committed to improving patient outcomes and experiences. Our innovative approach has earned us recognition as a trusted partner in the pharmaceutical industry.Job Description: We are seeking a highly skilled Head of Patient Solutions to lead our efforts in developing and...
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Patient Care Navigator
3 days ago
Manila, National Capital Region, Philippines Pearl Talent LLC Full timeWork Arrangement: Fully remote, overlapping PST working hoursJob Type: Full-timeWork Schedule: 40 hours per week, Monday to Friday, 8:00AM - 5:00PM/ 9:00AM - 6:00PM PSTLocations: Remote, open to candidates based in the PhilippinesAbout Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the...