Remote Data Entry Specialist

1 day ago

Paranaque City, Calabarzon, Philippines beBeeDataEntry Full time ₱214,000 - ₱231,000
Remote Customer Service & Data Entry Specialist

This is a remote job opportunity for a highly skilled customer service representative and data entry specialist. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment.

The primary responsibilities of this role include managing customer interactions, processing orders, and maintaining accurate data entry within Walmart Marketplace. This requires expertise in handling inquiries, resolving order issues, updating inventory, and ensuring seamless operations across multiple e-commerce platforms.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries, resolve order issues, process refunds, and provide excellent support via chat, email, and phone.
  • Order Processing: Enter, update, and verify orders, ensuring accuracy and timely fulfillment.
  • Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms.
  • Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions efficiently.
  • Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into Walmart Seller Account.
  • Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries.
  • Account Monitoring: Track account performance, report discrepancies, and optimize workflows.
  • Multidimensional Platform Management: Assist with operations on Amazon, eBay, Shopify, and other e-commerce platforms.

Qualifications:

  • Experience: Minimum 2-3 years of experience in e-commerce order processing or a related field.
  • Education: Bachelor's degree in Business, Marketing, or a related field (preferred but not required).
  • Skills:
    • Data Entry Expertise: Strong proficiency in data entry with high accuracy and attention to detail.
    • Customer Service Skills: Excellent customer service skills with experience in chat, email, and phone support.
    • Inventory Management Knowledge: Knowledge of inventory management and order tracking systems.
    • E-commerce Platforms Familiarity: Familiarity with e-commerce platforms like Amazon, eBay, and Shopify.
    • Microsoft Office Proficiency: Proficiency in Microsoft Office, Excel, and Google Sheets for tracking sales and reports.
    • Task Prioritization Ability: Ability to multitask and prioritize tasks in a fast-paced environment.
    • Strong Communication Skills: Strong written and verbal communication skills in English.
    • Problem-Solving Mindset: Problem-solving mindset to handle complaints and order discrepancies.

Benefits:

  • Full-time Employment: Full-time employment opportunity.
  • Mid-Senior Level: Mid-senior level position.
  • Sales and Business Development: Job function includes sales and business development.
  • Technology Industry: Industry is technology.

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