Insurance Support Specialist

1 day ago

Mandaue City, Central Visayas, Philippines beBeeSpecialist Full time ₱3,400,000 - ₱5,800,000
Job Opportunity

The Insurance Support Specialist provides administrative and client service support to the insurance team. This role is crucial in ensuring smooth daily operations, efficient processing of insurance policies and renewals, and delivering high-quality client service.

  • Support Account Managers in servicing a portfolio of commercial clients and domestic insurance clients.
  • Assist in preparing and issuing quotations, renewals, certificates of currency, endorsements, and other policy documentation.
  • Liaise with insurers to obtain terms, endorsements, and policy updates.
  • Accurately enter and update client and policy information in the broking management system/CRM.
  • Follow up on documentation from clients and insurers, ensuring all required information is obtained.
  • Assist in compiling underwriting submissions and gathering risk information.
  • Monitor and follow up on unpaid premiums and renewal processing.
  • Assist with lodgement and follow up of insurance claims.
  • Maintain compliance with regulatory and internal procedures, including file notes and records management.
  • Provide ad hoc administrative and support tasks as directed by the insurance team.
Required Skills and Qualifications:
  • Minimum 1–2 years' experience in an insurance support or administrative role (general insurance preferred).
  • Strong attention to detail with a commitment to accuracy.
  • Excellent written and verbal communication skills in English.
  • Strong organisational and time management skills.
  • Ability to work effectively in a remote environment with limited supervision.

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