Customer Service Representative for E-Commerce
1 day ago
We are seeking a highly motivated and detail-oriented CSR for E-Commerce Account to join our team at Eastwood Job Portal.
Job Responsibilities:- Process and maintain accurate records for customer accounts.
- Enter, edit, record, sort, and summarize data and documents.
- Provide excellent customer service by answering and resolving inquiries in a timely and professional manner.
- Senior High School graduate (not currently enrolled).
- With or without BPO/call center experience (voice, chat, back office/non-voice accounts).
- Previous BPO/call center experience is a plus.
- Above average or conversant in English communication skills.
- Possess a positive attitude.
- Familiarity with a computer.
- Good typing skills.
- Highly motivated and prepared to work hard.
- Flexible and open to change/improvements.
- Shift Schedule (Day shift/Mid shift/Night shift).
- Pioneer, Non-voice, and Easy Accounts Available.
- Incentives and Signing Bonuses.
- Competitive Salary.
- Recognitions & loyalty awards.
- OT/Holiday pay.
- Leave conversions.
- Night differential.
- 2 days off.
- Choose your preferred location.
- HMO.
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