Customer Service Expert

1 week ago

Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱360,000 - ₱480,000
Job Description

We are seeking a highly skilled and motivated individual to join our team as a Customer Support Representative. The ideal candidate will be responsible for handling customer inquiries in a prompt, efficient, courteous manner.

">Key Responsibilities
  • Ensure all customer enquiries are handled in a friendly, professional and timely manner.
  • Display excellent listening skills and sharp attention to detail towards customers.
  • Ensure highly effective communication and customer service skills are displayed to all customers.
  • Support reporting duties in a confidential manner.
  • Effectively prioritize tasks according to department requirements or business needs.
">Requirements
  • 1 year Customer Service Experience
  • Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
  • Excellent verbal and written communication
  • Organized and able to meet deadlines
  • Proactive attitude towards problem solving
  • Ability to meet agreed KPI's
  • Experience in an inbound/outbound call environment
">Benefits
  • Medical, Dental Coverage and Life insurance from day 1 of employment
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Complimentary Sleeping Quarters, Coffee at no cost
  • Complimentary Office Fitness and Wellness Facilities at no cost
  • Regular Company Events, Work Life Balance, and Career growth opportunities

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