Call Center Representative

Operations Team LeadThe Operations Team Lead is a leadership position responsible for overseeing the daily activities of a team of customer service representatives. The primary goal is to ensure that each team member meets or exceeds their performance goals and metrics on a daily, weekly, and monthly basis.Leads and manages a team of CSR's in the optimal...

OverviewCSR/ Call Center Agent - Nonvoice/Voice - Start Asap2 months ago Be among the first 25 applicantsBenefitsCompetitive Salary13th Month PayHMO with 3 free Beneficiaries on Day One20% ND Maternity/Paternity LeaveOpportunity for rapid career growth for Top PerformersRetirement/Life Insurance for Qualified StaffWork-life Balance Processes and ProgramsJob...

Operations Team LeaderThis role is responsible for leading and managing a team to ensure call center efficiency, quality, and customer satisfaction. The successful candidate will promote a positive work environment and continuous improvement.Key Responsibilities:Leads and manages a team of CSR's in call center operations, including taking calls, resolving...

Job Title: Call Center Agent 1Schedule: TBD , US Business Hours, ESTRole Overview:We are seeking a friendly and articulate Call Center Agent to join our team. The ideal candidate will possess excellent communication skills and the ability to engage with clients in a warm, personable manner. You will be the first point of contact for clients, handling...

Our organization is seeking a dedicated and patient-focused Call Center Representative to join our team. This role involves handling incoming calls in a remote call center environment, assisting patients with scheduling, insurance verification, and general inquiries while ensuring a positive patient experience.The Opportunity:This role offers the flexibility...

OverviewJoin to apply for the Call Center Hiring - Nonvoice/ CSR/ Voice - Newbie Account role at Caldwell Communications.For regular employees, we offer an industry-leading benefits package that includes:Competitive Salary13th Month PayHMO with 3 free Beneficiaries on Day One20% ND Maternity/Paternity LeaveOpportunity for rapid career growth for Top...

Job Title: Customer Service RepresentativeThis role involves interacting with clients to address their concerns and provide assistance via phone calls, email or written correspondence.We offer a benefits package that includes competitive salary, 13th month pay, HMO with free beneficiaries, and 20% ND maternity/paternity leave.Rapid career growth...

OverviewJoin to apply for the Call Center CSR Hiring - Nonvoice - Newbie BPO Account role at Caldwell CommunicationsJob ResponsibilitiesAnswers phone calls and provides important information/ assistance to clientsChecks mail, fax, and internet mail to provide customer assistanceCommunicates with customers on the phone or using written correspondence to take...

Leadership RoleThis is a senior management position responsible for overseeing and directing the operations of a BPS call center. The ideal candidate will have expertise in the Life & Annuities domain, with at least 8 years of experience in L&A and overall experience of 15+ in the BPS call center space.Key ResponsibilitiesDevelop and implement process...

An AT&T Telco account in a BPO (Business Process Outsourcing) setup usually involves providing customer service, technical support, or sales assistance for AT&T's telecommunications products and services. The exact scope depends on whether it's voice, chat, email, or blended support, but here's a detailed breakdownAs an AT&T Telco Account Representative in a...