20865226578 - Call Center Agent 1

3 weeks ago

Manila, National Capital Region, Philippines Activate Talent Full time

Job Title: Call Center Agent 1

Schedule: TBD , US Business Hours, EST

Role Overview:

We are seeking a friendly and articulate Call Center Agent to join our team. The ideal candidate will possess excellent communication skills and the ability to engage with clients in a warm, personable manner. You will be the first point of contact for clients, handling inquiries, scheduling appointments, and providing information about our services.

Key Responsibilities:

  • Answer incoming calls and respond to client inquiries in a courteous and professional manner.
  • Schedule and confirm appointments for spa services.
  • Provide detailed information about spa treatments, services, and promotions.
  • Address and resolve client concerns or complaints with empathy and efficiency.
  • Maintain accurate client records and update appointment schedules.
  • Collaborate with spa staff to ensure seamless client experiences.
  • Follow up with clients to confirm appointments and solicit feedback on services.
  • Perform other administrative duties as assigned.
    • Proven experience as a call center agent or in a customer service role.
    • Great Communication Skills: Exceptional verbal and written communication skills.
    • Not Robotic: Ability to engage with clients in a warm, friendly, and personable manner.
    • Strong problem-solving skills and the ability to remain calm under pressure.
    • Proficiency in using call center software and CRM systems.
    • Excellent organizational and time management skills.
    • Ability to work flexible hours, including weekends and holidays.
    #J-18808-Ljbffr

  • CSR/ Call Center Agent

    2 days ago

    Manila, National Capital Region, Philippines Caldwell Communications Full time

    OverviewCSR/ Call Center Agent - Nonvoice/Voice - Start Asap2 months ago Be among the first 25 applicantsBenefitsCompetitive Salary13th Month PayHMO with 3 free Beneficiaries on Day One20% ND Maternity/Paternity LeaveOpportunity for rapid career growth for Top PerformersRetirement/Life Insurance for Qualified StaffWork-life Balance Processes and ProgramsJob...

  • Call Center Representative

    4 days ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱25,000 - ₱50,000

    Hotel Reservation AccountWe are seeking a skilled Call Center Agent to be the first point of contact for customers. This role involves handling inquiries, resolving issues, and providing exceptional service to ensure a positive experience.QualificationsA high school diploma is required; a college degree is preferred.You should possess excellent verbal and...

  • Call Center Team Lead

    1 day ago

    Manila, National Capital Region, Philippines beBeeTeamLeader Full time ₱800,000 - ₱1,200,000

    Operations Team LeaderThis role is responsible for leading and managing a team to ensure call center efficiency, quality, and customer satisfaction. The successful candidate will promote a positive work environment and continuous improvement.Key Responsibilities:Leads and manages a team of CSR's in call center operations, including taking calls, resolving...

  • Call Center Agent

    4 weeks ago

    Manila, National Capital Region, Philippines Caldwell Communications Full time

    For regular employees, we offer an industry-leading benefits package that includes:Competitive Salary13th Month PayHMO with 3 free Beneficiaries on Day One20% ND Maternity/Paternity LeaveOpportunity for rapid career growth for Top PerformersRetirement/Life Insurance for Qualified StaffWork-life Balance Processes and ProgramsJob ResponsibilitiesAnswer phone...

  • Call Center Agent

    2 weeks ago

    Manila, National Capital Region, Philippines Caldwell Communications Full time

    For regular employees, we offer an industry-leading benefits package that includes:Competitive Salary13th Month PayHMO with 3 free Beneficiaries on Day One20% ND Maternity/Paternity LeaveOpportunity for rapid career growth for Top PerformersRetirement/Life Insurance for Qualified StaffWork-life Balance Processes and ProgramsJob ResponsibilitiesAnswer phone...

  • Call Center Agent

    3 weeks ago

    Manila, National Capital Region, Philippines Caldwell Communications Full time

    For regular employees, we offer an industry-leading benefits package that includes:Competitive Salary13th Month PayHMO with 3 free Beneficiaries on Day One20% ND Maternity/Paternity LeaveOpportunity for rapid career growth for Top PerformersRetirement/Life Insurance for Qualified StaffWork-life Balance Processes and ProgramsJob ResponsibilitiesAnswer phone...

  • Call Center Agent

    4 hours ago

    Manila, National Capital Region, Philippines Caldwell Communications Full time

    OverviewFor regular employees, we offer an industry-leading benefits package that includes:Competitive Salary13th Month PayHMO with 3 free Beneficiaries on Day One20% ND Maternity/Paternity LeaveOpportunity for rapid career growth for Top PerformersRetirement/Life Insurance for Qualified StaffWork-life Balance Processes and ProgramsJob...

  • Call Center Leadership Role

    1 day ago

    Manila, National Capital Region, Philippines beBeeLeadership Full time ₱800,000 - ₱1,200,000

    Operations Team LeadThe Operations Team Lead is a leadership position responsible for overseeing the daily activities of a team of customer service representatives. The primary goal is to ensure that each team member meets or exceeds their performance goals and metrics on a daily, weekly, and monthly basis.Leads and manages a team of CSR's in the optimal...

  • Virtual Call Center Agent

    1 day ago

    Manila, National Capital Region, Philippines beBeeReception Full time ₱1,200,000 - ₱1,500,000

    Job Title: Virtual ReceptionistAre you a skilled communicator with excellent phone etiquette? Do you have experience working in customer service and answering calls professionally? We are seeking a Virtual Receptionist to join our team!Responsibilities:

  • Contact Center Operations Specialist

    2 days ago

    Manila, National Capital Region, Philippines beBeeOutboundCampaignManager Full time ₱500,000 - ₱700,000

    Job Title: Outbound Campaign ManagerAs an expert in contact center operations, you will be responsible for designing, launching, and managing outbound dialer campaigns to meet business objectives.Key Responsibilities:Campaign Design and Management: Design and configure outbound dialer campaigns to align with business goals and client requirements.Real-Time...