Customer Service Expert for Valeros Business Company

1 week ago


Mandaluyong City, National Capital Region, Philippines Valeros Business Company Full time
Valeros Business Company Seeks Experienced Customer Service Representative

This is a full-time, on-site customer service position where the successful candidate will be responsible for handling customer inquiries, resolving issues, and managing accounts to ensure exceptional customer satisfaction.

About the Role
  • Handle customer inquiries via phone, email, or chat in a timely and professional manner
  • Resolve customer complaints and issues while maintaining a high level of customer satisfaction
  • Manage customer accounts by updating information and providing product recommendations
Requirements
  • At least 6 months of call center experience with a proven track record of meeting customer satisfaction targets
  • Excellent verbal and written communication skills with the ability to work effectively with customers and colleagues
  • High school graduate or equivalent with a strong foundation in mathematics and language arts
  • Able to work onsite and start immediately
Benefits Package
  • $30,000 per year based on performance and account handled
  • Opportunity to join a dynamic team and advance your career within the company
Technical Requirements
  • Laptop/desktop with camera for virtual meetings and assessments
  • Stable internet connection with sufficient bandwidth for video conferencing
  • Headset/earphones for clear communication during assessments and calls
Estimated Salary: $30,000 - $40,000 per year

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