Customer Service Expert for Valeros Business Company
1 week ago
This is a full-time, on-site customer service position where the successful candidate will be responsible for handling customer inquiries, resolving issues, and managing accounts to ensure exceptional customer satisfaction.
About the Role- Handle customer inquiries via phone, email, or chat in a timely and professional manner
- Resolve customer complaints and issues while maintaining a high level of customer satisfaction
- Manage customer accounts by updating information and providing product recommendations
- At least 6 months of call center experience with a proven track record of meeting customer satisfaction targets
- Excellent verbal and written communication skills with the ability to work effectively with customers and colleagues
- High school graduate or equivalent with a strong foundation in mathematics and language arts
- Able to work onsite and start immediately
- $30,000 per year based on performance and account handled
- Opportunity to join a dynamic team and advance your career within the company
- Laptop/desktop with camera for virtual meetings and assessments
- Stable internet connection with sufficient bandwidth for video conferencing
- Headset/earphones for clear communication during assessments and calls
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