Data Entry Specialist

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time $214,000 - $231,000

Job Summary:

We are seeking a highly skilled and organized professional to manage customer interactions, process orders, and maintain accurate data entry within our online marketplace.

Key Responsibilities:

  • Customer Service: Respond to inquiries, resolve order issues, process refunds, and provide excellent support via chat, email, and phone.
  • Order Processing: Enter, update, and verify orders, ensuring accuracy and timely fulfillment.
  • Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms.
  • Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions efficiently.
  • Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into our seller account.
  • Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries.
  • Account Monitoring: Track performance, report discrepancies, and optimize workflows.
  • Multi-Platform Management: Assist with operations on Amazon, eBay, Shopify, and other eCommerce platforms.

Requirements:

  • Excellent Communication Skills: Strong verbal and written communication skills to interact effectively with customers.
  • Organizational Skills: Ability to prioritize tasks, meet deadlines, and maintain accurate records.
  • Technical Skills: Proficiency in software applications, including Microsoft Office and Google Suite.

Benefits:

  • Competitive Compensation: A competitive salary package that rewards your hard work and dedication.
  • Ongoing Training: Regular training and development opportunities to enhance your skills and career growth.

About Us:

We are a dynamic and innovative company committed to delivering exceptional customer experiences. We value diversity, equity, and inclusion in the workplace and strive to create a positive and supportive environment for all employees.

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