BPO Operations Manager
6 days ago
We are seeking a dynamic and experienced BPO Operations Manager to join our team at SuperStaff. In this Supervisory Management Position, you will be responsible for leading and motivating a team of BPO professionals to achieve performance targets and deliver exceptional service.
Primary Responsibilities:- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies to enhance overall operational efficiency.
- Develop and implement quality assurance programs to ensure adherence to company standards and client requirements.
- Cultivate strong relationships with clients, understanding their business needs and exceeding their expectations.
- Bachelor's degree in Business Administration, Management, or a related field.
- Proven experience (5 years) in a leadership role and BPO environment with a focus on operations management.
- Excellent leadership, communication, and interpersonal skills.
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BPO Operations Head
3 hours ago
Angeles City, Central Luzon, Philippines MCI Full timeAbout MCIMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.Our CultureInclusive and Diverse Work Environment: We foster an inclusive...
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Leader in Operations
6 days ago
Angeles City, Central Luzon, Philippines SuperStaff Full timeSuperStaff is seeking a results-driven BPO Operations Manager to oversee daily operations, manage a team, and drive performance excellence. In this critical role, you will be responsible for leading, motivating, and developing a team of BPO professionals to deliver exceptional service to our clients.Main Goals:Develop and implement effective processes and...
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Operations Team Lead
6 days ago
Angeles City, Central Luzon, Philippines SuperStaff Full timeWe are seeking a highly skilled and experienced BPO Operations Manager to join our team at SuperStaff. This Supervisory Management Position will play a crucial role in overseeing daily operations, managing a team, and ensuring the delivery of outstanding services to our clients.Key Responsibilities:Lead and motivate a team of BPO professionals to achieve...
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Operations Management Leader
3 hours ago
Angeles City, Central Luzon, Philippines TaskUs Full timeAbout Us: TaskUs is a provider of next-generation customer experience solutions to fast-growing technology companies. We help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce.We are committed to providing equal access to opportunities and believe that innovation and higher performance are...
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Supervisory Management Position
6 days ago
Angeles City, Central Luzon, Philippines SuperStaff Full timeSuperStaff is looking for a seasoned BPO Operations Manager to oversee daily operations, manage a team, and drive performance excellence. As a key member of our team, you will be responsible for leading, motivating, and developing a team of BPO professionals to deliver exceptional service to our clients.Main Objectives:Drive operational efficiency and...
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Business Operations Manager
5 days ago
Angeles City, Central Luzon, Philippines MCI Full timeMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking an accomplished and detail-oriented Finance Supervisor with a Certified Public Accountant (CPA) designation to lead our finance department.The ideal candidate will oversee the day-to-day...
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Senior Operations Manager
6 days ago
Angeles City, Central Luzon, Philippines Humanly (humanly) Full timeDirector of OperationsAbout Humanly:Humanly is a provider of innovative digital services and customer experience solutions to fast-growing technology companies. We help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure. Our expertise spans various sectors, including social media, e-commerce, gaming, streaming...
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Marketing Operations Director
7 days ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full timeCompany OverviewThe role of Chief Marketing & Operations Officer is to lead the marketing and operations team in achieving business growth. Clark Outsourcing, a leading BPO company, is seeking a high-level executive to drive marketing strategy, operational efficiency, and team accountability.Job DescriptionAs a key member of our leadership team, you will...
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Operations Manager
2 hours ago
Angeles City, Central Luzon, Philippines TaskUs Full timeAbout TaskUs: TaskUs is a leading provider of outsourced digital services, empowering fast-growing technology companies to represent, protect and grow their brands. Leveraging a cloud-based infrastructure, our team serves clients across various sectors.We prioritize employee well-being through competitive salaries and comprehensive benefits packages. Our...
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Global Operations Strategist
2 hours ago
Angeles City, Central Luzon, Philippines TaskUs Full timeAbout TaskUs: TaskUs is a leading provider of digital services and customer experience solutions to fast-growing technology companies. We help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce.We are committed to providing equal access to opportunities and believe that innovation and...
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Business Operations Leader
7 days ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full timeAbout the Role: Clark Outsourcing is seeking a seasoned Business Operations Leader to oversee and drive success in our fast-paced sales environment. As an integral member of our team, you will lead, motivate, and develop a high-performing team of Sales, Graphic Designers, and Accounts personnel.Key Responsibilities: • Develop and implement effective...
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Digital Operations Talent Manager
5 days ago
Cebu City, Central Visayas, Philippines Wipro Digital Operations and Platforms Full timeJob Description:We are seeking a Digital Operations Talent Manager to join our team at Wipro Digital Operations and Platforms. The successful candidate will be responsible for developing and executing strategies to attract top talent in the digital operations space.Key Responsibilities:Develop and execute strategies to attract top talent in the...
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Senior Operations Manager for BPO Services
2 hours ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time**Job Overview:**TASQ Staffing Solutions is seeking a highly skilled Deputy Manager for our BPO operations in Cebu. This role involves leading a team of customer service representatives to deliver exceptional results and meet client expectations.
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Operations Leadership Role
6 days ago
Angeles City, Central Luzon, Philippines Humanly (humanly) Full timeDirector of OperationsAbout Humanly:Humanly is a rapidly growing company that provides innovative digital services and customer experience solutions to top tech firms. With a global presence and a diverse team of professionals, we aim to deliver exceptional results while prioritizing employee well-being.We strive to create a culture of innovation, exploring...
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Operational Excellence Lead
5 days ago
Angeles City, Central Luzon, Philippines Humanly (humanly) Full timeAbout Humanly (humanly):Humanly (humanly) is a trusted provider of outsourced digital services, dedicated to helping fast-growing technology companies elevate their customer experience. Leveraging a cutting-edge cloud-based infrastructure, we serve clients in the most innovative sectors, including social media, e-commerce, gaming, streaming media, food...
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Chief Operations Officer
3 hours ago
Angeles City, Central Luzon, Philippines TaskUs Full timeAbout TaskUs: TaskUs is a leading provider of outsourced digital services and customer experience solutions to fast-growing technology companies. We help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a global workforce.The People First culture at TaskUs has enabled the company to expand its workforce to...
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Pampanga BPO Marketing Director
3 days ago
Angeles City, Central Luzon, Philippines Manila Recruitment Full timeCompany Overview:We are a dynamic and fast-growing Business Process Outsourcing (BPO) center in the Clark Freeport Zone, committed to delivering exceptional service with professionalism, energy, and enthusiasm. Our workplace culture emphasizes dedication, stability, and teamwork, providing opportunities for career growth and skill advancement.This is an...
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Marketing Leader for BPO Sector
3 days ago
Angeles City, Central Luzon, Philippines Manila Recruitment Full timeOur Company:We are a dynamic and fast-growing Business Process Outsourcing (BPO) center in the Clark Freeport Zone, committed to delivering exceptional service with professionalism, energy, and enthusiasm. Our workplace culture emphasizes dedication, stability, and teamwork, providing opportunities for career growth and skill advancement.This is an exciting...
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Facilities Operations Manager
6 days ago
Angeles City, Central Luzon, Philippines Rockwell Land Corporation Full timeJob OverviewThe Facilities Operations Manager position at Rockwell Land Corporation is a critical role that requires a highly skilled individual to oversee the day-to-day operations of our residential properties. As a Facilities Operations Manager, you will be responsible for ensuring the smooth operation and maintenance of mechanical systems and overall...
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Operations Management Professional
7 days ago
Angeles City, Central Luzon, Philippines genteelhome Full timeGenteel Home Philippines seeks an experienced Operations Manager to oversee and optimize daily operations, ensuring efficiency and excellence in our bespoke furniture and interior design services.This role requires a strategic leader committed to upholding our dedication to Filipino craftsmanship, sustainability, and personalized client experiences.Key...