Operations Team Lead
6 days ago
We are seeking a highly skilled and experienced BPO Operations Manager to join our team at SuperStaff. This Supervisory Management Position will play a crucial role in overseeing daily operations, managing a team, and ensuring the delivery of outstanding services to our clients.
Key Responsibilities:- Lead and motivate a team of BPO professionals to achieve performance targets and deliver exceptional service.
- Conduct regular team meetings, performance reviews, and provide constructive feedback to enhance individual and team performance.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies to enhance overall operational efficiency.
- Collaborate with other departments to streamline processes and ensure seamless service delivery.
- Bachelor's degree in Business Administration, Management, or a related field.
- Proven experience (5 years) in a leadership role and BPO environment with a focus on operations management.
- Strong leadership skills with the ability to inspire and motivate teams.
- Excellent communication and interpersonal skills.
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Sales Team Lead
7 days ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full timeJob Overview: We are seeking a skilled Sales Team Lead to join our dynamic team at Clark Outsourcing. As a key player in our sales department, you will be responsible for leading, motivating, and developing a team of sales professionals, graphic designers, and account specialists.Main Responsibilities: • Develop and execute plans to meet sales targets and...
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Operations Team Coordinator
2 days ago
Angeles City, Central Luzon, Philippines SuperStaff Full timeThe Corporate Office Manager at SuperStaff is responsible for leading a team of customer service representatives. This role requires strong leadership and people management skills to effectively coach and develop team members. The ideal candidate will have experience managing a team before and be able to represent the company in a professional manner.Job...
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Accounting Team Lead
6 days ago
Angeles City, Central Luzon, Philippines Aprio Full timeDo you have experience working with payroll software and XERO? Are you knowledgeable about cryptocurrency or blockchain technology? If so, we invite you to apply for the position of Accounting Team Lead at Aprio.Responsibilities:Review and manage the processing of bills/receipts paid in fiat and cryptocurrencyReconcile wallets to on-chain balances on a...
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Operations Support Team Lead
2 days ago
Angeles City, Central Luzon, Philippines BC HOLDINGS, L.L.C. Full timeWe are looking for a highly motivated Service Delivery Specialist to join our team at BC HOLDINGS, L.L.C.About Our CompanyBC HOLDINGS, L.L.C. is a full-service company based out of 7111 W 135TH ST, Overland Park, Kansas, United States. We are committed to delivering exceptional customer service and support to our clients.Job SummaryThe Service Delivery...
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Administrative Team Lead Specialist
6 days ago
Angeles City, Central Luzon, Philippines Link Full timeAbout the PositionThe Project/Admin Team Lead will be accountable for managing multiple projects simultaneously, developing project plans, and coordinating resources to achieve strategic objectives.You will also be responsible for mentoring and guiding team members, promoting a culture of excellence, and fostering open communication.
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Operational Support Team Member
4 days ago
Angeles City, Central Luzon, Philippines STAFFVIRTUAL Full timeJob DescriptionWe are seeking an experienced Operational Support Team Member to join our Community Operations team. In this role, you will work closely with our leaders to foster highly engaged teams by providing insights and resources to engage, develop, and champion diversity across TW CommOps.You will be responsible for identifying patterns and improving...
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Operational Excellence Lead
4 days ago
Angeles City, Central Luzon, Philippines Humanly (humanly) Full timeAbout Humanly (humanly):Humanly (humanly) is a trusted provider of outsourced digital services, dedicated to helping fast-growing technology companies elevate their customer experience. Leveraging a cutting-edge cloud-based infrastructure, we serve clients in the most innovative sectors, including social media, e-commerce, gaming, streaming media, food...
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Operations Team Member
4 days ago
Angeles City, Central Luzon, Philippines STAFFVIRTUAL Full timeAbout This RoleWe are seeking a highly skilled and motivated individual to join our Community Operations team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and contributing to process improvements.Main Responsibilities:Respond to customer inquiries via email and phone calls, providing clear and concise...
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Restaurant and Bar Team Lead
7 days ago
Angeles City, Central Luzon, Philippines Wild Orchid Resort Full timeQuality Control and Financial ManagementMaintain cleanliness and hygiene standards in the bar and restaurant areas. Monitor food and beverage presentation to ensure it meets quality standards. Conduct regular inspections to ensure compliance with health and safety regulations. Assist in budgeting and financial planning for the bar and restaurant. Monitor and...
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Angeles City, Central Luzon, Philippines Axos Business Center Full timeAbout Axos Business CenterWe are a leading provider of financial services, dedicated to delivering exceptional customer experiences. Our mission is to empower individuals and businesses with innovative solutions that meet their unique needs.Job SummaryThe Operations Manager, Consumer Banking Contact Center will be responsible for overseeing the day-to-day...
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Team Lead
7 days ago
Cabanatuan City, Central Luzon, Philippines Alfamart Trading Philippines, Inc. Full timeAbout Our Team:Alfamart Trading Philippines, Inc. is a dynamic organization that offers exciting career opportunities in the retail industry.We are looking for a skilled Shift Supervisor to lead our team and deliver exceptional customer experiences.The successful candidate will be responsible for overseeing daily operations, creating shift schedules,...
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Team Development Manager
7 days ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full timeAbout This Opportunity: Clark Outsourcing is seeking a talented Team Development Manager to join our dynamic team. As a key player in our sales department, you will lead, manage, and develop a high-performing team of sales professionals, graphic designers, and account specialists.Main Responsibilities: • Develop and implement effective strategies to...
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Team Management Opportunity
7 days ago
Angeles City, Central Luzon, Philippines MCI Full time**Job Summary**We are seeking a seasoned Team Leader to join our team and lead a group of customer care, inbound/outbound, sales, and retention professionals. As a Team Leader, you will play a critical role in delivering exceptional customer experiences, driving sales growth, and achieving retention goals.The ideal candidate will have a proven track record...
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Korean Bilingual Team Leader
2 weeks ago
Angeles City, Central Luzon, Philippines SuperStaff Full timeSupervise a dynamic team to provide Customer Service to team members through rostering, monitoring, briefing, coaching, and others.Ensure timely and accurate updates from the Vendor to the team members.Make decisions regarding problems that occur in the entire program supporting Customer Care and its analysis.Flag any abnormalities in operations to the...
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Japanese Bilingual Team Leader
2 weeks ago
Angeles City, Central Luzon, Philippines SuperStaff Full timeSupervise a dynamic team to provide Customer Service to team members through rostering, monitoring, briefing, coaching, and others.Ensure timely and accurate updates from the Vendor to the team members.Make decisions regarding issues that arise in the entire program that supports Customer Care and its analysis.Notify the Project Supervisor and Ops team of...
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Customer Service Team Supervisor
2 days ago
Angeles City, Central Luzon, Philippines SuperStaff Full timeThe Customer Service Team Supervisor at SuperStaff leads a team of customer service representatives to achieve team goals and improve performance. This role requires strong leadership and people management skills to effectively coach and develop team members. The ideal candidate will have experience managing a team before and be able to represent the company...
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Operations Team Lead
4 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeJob SummaryWe are seeking an experienced Sales Coach to join our Neksjob Corporation team. As a key member of our operations team, you will be responsible for implementing short-term activities, making operational decisions, and leading a team of individual contributors.Duties and ResponsibilitiesProject Execution: Execute specialized projects and activities...
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Leader in Operations
6 days ago
Angeles City, Central Luzon, Philippines SuperStaff Full timeSuperStaff is seeking a results-driven BPO Operations Manager to oversee daily operations, manage a team, and drive performance excellence. In this critical role, you will be responsible for leading, motivating, and developing a team of BPO professionals to deliver exceptional service to our clients.Main Goals:Develop and implement effective processes and...
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Operational Team Lead
2 days ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeStaff4Me OverviewWe are a customer-focused organization seeking an experienced and highly organized leader to join our team as Call Center Manager. As the key stakeholder in our call center operations, you will be responsible for ensuring high-quality service delivery, leading a team of representatives, and driving performance...
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Marketing Operations Director
7 days ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full timeCompany OverviewThe role of Chief Marketing & Operations Officer is to lead the marketing and operations team in achieving business growth. Clark Outsourcing, a leading BPO company, is seeking a high-level executive to drive marketing strategy, operational efficiency, and team accountability.Job DescriptionAs a key member of our leadership team, you will...