Data Information Manager

1 month ago


Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time
Key Responsibilities:

• Manage group box management and maintain full knowledge of the organization to efficiently assist or direct customers to the appropriate area to meet their needs.

• Communicate with various departments regarding account information or status, policies or issues. Assist Data Stewards with special department projects and properly escalate issues to management as they arise.

• Resolve FCC and Help Desk ticket issues, coordinate daily with Credit and Collections, AR, AP, FCC department, and communicate to Management on account update related issues.

• Responsible for filing & scanning of customer applications.

Requirements:

• Bachelor's degree in Business Administration or Information Systems or equivalent experience.

• Minimum 2 years of experience as Data Custodian. Data Stewardship experience is preferred.

• Ability to work in a fast-paced team-oriented environment with excellent organizational skills and detail-oriented.

• Excellent written and verbal communication skills, ability to meet aggressive deadlines, and excellent interpersonal skills.

• Demonstrate a high degree of accuracy and speed on 10 key/data entry skills on a computer keyboard. PC literate with Microsoft Office, Word, and Excel, Oracle, Margo, and SQL applications a plus.

• Desire to provide exceptional customer service.

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