Data Information Manager

3 weeks ago


Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time
Job Summary

We are seeking a highly skilled Data Information Manager to join our team at GECO Philippines. This is an exciting opportunity for a detail-oriented individual who can maintain accurate and up-to-date records, manage customer interactions, and provide exceptional support.

About the Role

The Data Information Manager will be responsible for managing group box systems, maintaining full knowledge of the organization, and efficiently assisting or directing customers to the appropriate area to meet their needs. The role also involves communicating with various departments regarding account information, policies, or issues, as well as assisting Data Stewards with special department projects. Proper escalation of issues to management is crucial, along with resolving FCC and Help Desk ticket issues. Additionally, the Data Information Manager will coordinate daily with Credit and Collections, AR, AP, FCC department and communicate account update-related issues to Management. Filing and scanning of customer applications are also key responsibilities.

Requirements
  • Bachelor's degree in Business Administration or Information Systems or equivalent experience required.
  • Minimum 2 years of experience as a Data Custodian, with Data Stewardship experience preferred.
  • Able to work in a fast-paced team-oriented environment.
  • Excellent organizational skills and attention to detail.
  • Superior written and verbal communication skills.
  • Able to meet aggressive deadlines.
  • Excellent interpersonal skills.
  • Demonstrate high accuracy and speed on 10-key/data entry skills on a computer keyboard.
  • Proficient in Microsoft Office, Word, Excel, Oracle, Margo, and SQL applications a plus.
  • Possesses a desire to provide exceptional customer service.
Salary Estimate

$40,000 - $60,000 per annum, depending on location and experience.



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