Operational Excellence Specialist

1 day ago

Makati City, National Capital Region, Philippines beBeeBusiness Full time $45,000 - $60,000
Job Overview

As a Business Systems Analyst, you play a crucial role in optimizing internal tools and systems to drive operational excellence. This position requires someone who thrives on turning complexity into clarity and enabling teams through technology.

We are looking for a tech-savvy individual who can streamline systems, automate workflows, and help teams work smarter at scale. If you have experience configuring and improving collaboration and process tools such as Jira, Confluence, HubSpot, or similar platforms, we want to hear from you.

About The Role

This role requires strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders. You will be responsible for designing, configuring, maintaining, and continuously improving company-wide tools to support scalable operations.

You will also collaborate with stakeholders to gather requirements, streamline workflows, and ensure alignment with business goals and operational standards. Additionally, you will generate insights through data and reporting by conducting analysis and maintaining dashboards to provide performance insights, track KPIs, and support operational decision-making.

Key Responsibilities
  • Optimize Internal Tools & Automations & User Enablement
  • Design, configure, maintain, and continuously improve company-wide tools
  • Support the rollout and adoption of tools and systems through training, documentation, and ongoing user enablement
  • Improve Processes & Workflows
  • Collaborate with stakeholders to gather requirements and streamline workflows
  • Generate Insights Through Data & Reporting
  • Conduct analysis and maintain dashboards to provide performance insights
Requirements
  • Bachelor's degree in Business Administration, Operations, Data Analytics, IT, Engineering, or a related field
  • 2-4 years of experience in tools and systems optimization, process improvement, and automation, or business systems support in a fast-paced IT industry or software environment
  • Proven hands-on experience configuring and improving collaboration and process tools
  • Strong facilitation and collaboration skills
  • High attention to detail with a continuous improvement mindset
Nice to Have
  • Familiarity with automation platforms (e.g., Power Automate), AI-enhanced tools, or project coordination experience
  • Project coordination or Agile project management experience
Benefits
  • Fully remote work setup
  • Competitive salary
  • Inclusive work environment & Well-being Program
  • A clear induction program & a mentoring buddy to help you
  • Private health insurance allowance
  • Unlimited time off

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