Enterprise Technical Services Specialist

7 days ago


Manila, National Capital Region, Philippines FreeBalance Inc. Full time

We are looking for a talented Enterprise Technical Services Specialist to bring technical expertise to our team at FreeBalance Inc. This role involves analyzing customer needs, developing solutions, and collaborating with internal teams to deliver exceptional results.

Main Objectives:
  • Analyze customer technical requirements and provide tailored solutions;
  • Develop and implement comprehensive technical training programs for clients;
  • Act as the primary technical contact for clients during project deployments and post-implementation phases;
  • Provide top-tier support to Government agencies, addressing complex technical issues;
  • Contribute to the development of new custom solutions, including reports and dashboards;
  • Participate in Data Migration exercises to ensure smooth transitions;
  • Collaborate on routine upgrades to the FreeBalance Software;
  • Be prepared to travel within the APAC Region, focusing on Papua New Guinea and surrounding areas.
Requirements:
  • Bachelor's degree in Computer Science or a related field;
  • Experience with enterprise hardware systems, networks, and application software;
  • Proficiency in Business Intelligence, Dashboard, and Reporting solutions, particularly Pentaho;
  • Excellent written and verbal communication skills in English.


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