Remote Customer Support Agent Opportunity

2 days ago

General Santos, Soccsksargen, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

Job Title: Remote Customer Service Representative

This is a remote opportunity to work with a leading business process outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of clients.

With a commitment to excellence and a focus on innovation, this company has established itself as a trusted partner in the industry. The customer service representative will play a crucial role in providing exceptional service to clients through various communication channels.

Responsibilities:

  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow scripts, policies, and procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training, updates, and program knowledge.
  • Maintain consistent attendance and adhere to scheduling requirements.

Requirements:

  • Must be 18 years or older.
  • High school diploma or equivalent.
  • Previous call center experience.
  • Work from home experience.
  • Strong command of the English language.
  • Typing speed of 20+ WPM.
  • High-speed internet connection.
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Familiarity with Windows operating systems.
  • Skilled in troubleshooting and follow-up.
  • Able to multitask and self-manage effectively.
  • Excellent interpersonal skills.

Benefits:

  • HMO coverage for employees and dependents.
  • Dental coverage.
  • Free meal during training.
  • Career growth and learning opportunities.
  • Allowances for rice, clothing, laundry, and meals.
  • Performance and loyalty bonuses.
  • Frequent disinfection and fogging of workplace.
  • Opportunities for growth and promotion.
  • Employee shuttle services.
  • Company retreats and off-site events.
  • Recognition gifts and treats.

  • Remote Customer Support Agent

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomerSupport Full time $45,000 - $60,000

    Customer Support Representative OpportunityWe are seeking a highly skilled and customer-focused representative to join our team. As a key member of our support team, you will be responsible for providing exceptional service to customers via various communication channels.This is an exciting opportunity to work in a fully remote environment and grow your...

  • Remote Customer Support Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeSkill Full time ₱26,118 - ₱38,557

    Customer Service AgentThis role involves providing exceptional customer service to clients via remote work arrangements.As a Customer Service Agent, you will be responsible for conducting concierge calls and provider-matching calls to clients with specific service requirements.Key responsibilities include:Understanding client needs and delivering...

  • Shopify/ Gorgias Customer Support Agent

    1 week ago

    General Santos, Soccsksargen, Philippines TalentPop App Full time

    WE'RE HIRING: SHOPIFY/GORGIAS CUSTOMER SUPPORT AGENT (REMOTE)About UsAt TalentPop, we believe customer support is more than just answering questions — it's about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy individuals who love helping others and want to grow their careers in a fully remote...

  • Remote Customer Service Agent Opportunity

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomerService Full time ₱50,000 - ₱100,000

    Job Title: Customer Service RepresentativeThis is a great opportunity to work as a Customer Service Representative in a dynamic and growing company. As a key member of our team, you will be responsible for providing exceptional customer service through phone, email, and other communication channels.The ideal candidate will have excellent communication...

  • Remote Disaster Relief Agent

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomerService Full time $50,000 - $75,000

    Job OverviewMCI is a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to meet the diverse needs of clients. With a commitment to excellence and focus on innovation, we have established ourselves as trusted partners in the industry.We are seeking agents to work as needed in response to disaster relief efforts. This is a...

  • Remote Customer Service Representative

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomerSupport Full time ₱300,000 - ₱480,000

    Customer Support ExpertTalent acquisition specialists are seeking a diligent and communicative Customer Support Agent to work in a fully remote environment. The role focuses on building trust with clients through timely, professional, and friendly interactions.Key Responsibilities:Respond promptly and accurately to customer inquiries via chat, email, or...

  • Remote Disaster Support Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

    Disaster Relief Representative Job OpportunityWe are seeking skilled agents to work on a temporary basis in response to disaster relief needs.Candidates accepted for this role will be contacted as needed. The successful candidate will be responsible for delivering exceptional customer service and resolving customer issues efficiently.Assist customers with...

  • Global Customer Support Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomer Full time $35,000 - $45,000

    Remote Contact Center AgentThis role is perfect for those who enjoy interacting with customers and providing excellent service. As a remote contact center agent, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Assist customers with service inquiriesLearn the common requests...

  • Remote Customer Support Representative Opportunity

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeSupport Full time ₱1,500,000 - ₱2,300,000

    Customer Support Representative JobWe are seeking a skilled Customer Support Representative to join our team.This role involves responding to customer inquiries, resolving issues and providing exceptional support. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment and possess strong analytical and...

  • Remote Contingent Customer Service Representative

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeCustomer Full time ₱800,000 - ₱1,000,000

    Job TitleContingent Contact Center Agent.About the JobThis role is a temporary, remote position contingent on disaster relief efforts. As a key member of our team, you will provide exceptional customer service solutions to customers in need. You will learn and apply the latest customer service techniques, as well as gain experience with our account...