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International Financial Transactions Manager

2 weeks ago

Manila, National Capital Region, Philippines Coins Full time
Unlock New Opportunities with Coins' Cross-Border Payment Solutions

Clients rely on Coins, the most established crypto brand in the Philippines, serving over 18 million users. Our mobile app streamlines buying and selling cryptocurrencies, offering access to various financial services.

As a pioneer in the industry, we are fully regulated by the Bangko Sentral ng Pilipinas (BSP) and hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

About Our Company

We are one of Southeast Asia's earliest and largest crypto platforms, offering exchange and wallet services, electronic payment services, and e-wallets. These enable users to send money internationally, pay bills, shop online at 100,000+ merchants, receive global transfers without banks, view and purchase cryptocurrencies, and more.

Job Description

  1. Optimize Global Payment Processes:
  2. Oversee and optimize cross-border payment transactions using stablecoins for efficient operations.
  3. Develop and maintain payment processing procedures adhering to best practices and regulatory requirements.
  4. Collaborate with internal teams to streamline payment processes and enhance operational efficiency.
  5. Implement robust monitoring and reporting systems to track transaction performance and identify areas for improvement.
    1. Business Expansion:
    2. Evaluate and establish strategic partnerships with key stakeholders to enhance cross-border payment capabilities.
    3. Develop business development strategies to increase market reach and expand cross-border payment services.
    4. Conduct market research to identify emerging trends and opportunities in the cross-border payments sector.
    5. Presentation preparation and delivery to potential partners and clients, showcasing benefits of our cross-border payment solutions.
      1. Risk Assessment:
      2. Monitor and mitigate risks associated with cross-border transactions, including currency fluctuations, regulatory changes, and operational risks.
        1. Client Support:
        2. Expert support to clients regarding cross-border payment issues, including troubleshooting and resolving disputes.
        3. Timely resolution of customer inquiries and complaints, ensuring high client satisfaction.
        4. Maintain proactive communication with clients, providing regular transaction updates and addressing concerns.
        5. Training sessions for clients on effectively using our cross-border payment platform.

Required Skills and Qualifications

  • Bachelor's degree in Business Administration, Economics, or related field. Master's preferred.
  • Minimum 4 years of experience in cross-border payments, international finance, or related field.
  • Understanding of blockchain technology and stablecoin is beneficial.
  • Previous business development experience within the financial services industry is advantageous.
  • In-depth knowledge of cross-border payment systems, financial regulations, and compliance requirements.
  • Strong analytical skills, ability to interpret complex data, and make informed decisions.
  • Excellent communication and negotiation skills, building and maintaining partner relationships.
  • Ability to work independently and collaboratively, managing multiple priorities and deadlines.
  • Proficiency in relevant software and tools, including payment processing platforms, blockchain technology, and financial analysis tools.
  • Attention to detail and commitment to accuracy and quality in all work.