**Promotional Products Specialist

2 days ago

Cainta, Calabarzon, Philippines beBeeAccount Full time $60,000 - $80,000

**Job Overview:**

Our partner is seeking a highly skilled Account Manager/Order Fulfillment Manager to oversee key customer accounts on their platform. This individual will be responsible for reviewing incoming orders, coordinating fulfillment with vendors, and ensuring smooth execution from start to finish.

You will own day-to-day account operations while collaborating closely with internal teams to resolve issues and deliver exceptional service. Your attention to detail and organizational skills will be crucial in maintaining accuracy across order details and documentation.

This role requires a strong understanding of promotional products/branded merchandise workflows and experience in B2B account management. You will communicate effectively with clients via email/Slack and handle escalations as needed.

Responsibilities:
  • Manage high-value client accounts
  • Review, edit, and process orders placed on the platform
  • Route orders to appropriate vendors and oversee fulfillment workflows
  • Communicate with clients via email/Slack as needed
  • Handle escalations (e.g., delays, product issues) with internal support
  • Maintain accuracy across order details and documentation
  • Ensure timely execution of all project milestones
  • Contribute to continuous process improvement
Requirements:
  • 2–4 years experience in account/project/order management for Promotional Products/Branded Merchandise
  • Must have at least 1+ year of experience in branded merchandise or promotional product workflows
  • B2B account management
  • Strong communication skills in English (written & verbal)
  • Highly organized with sharp attention to detail
  • Comfortable working autonomously in a fast-paced remote setting
  • Prior experience in merchandise, supply chain, or production strongly preferred
  • Proficient in basic platforms/tools (Google Workspace, Slack, etc.)
  • US time zone availability required
Perks:
  • Generous PTO: 10 days PTO per year, plus public holidays and sick leave
  • Direct Mentorship: Grow through guidance from industry experts
  • Learning & Development: Ongoing access to resources for professional growth
  • Global Networking: Work and connect with professionals around the world
  • Work-Life Balance: Balanced schedules that support a healthy work-life balance

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