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Business Solutions Expert

1 week ago

Makati City, National Capital Region, Philippines IT Managers, Inc. Full time

We are seeking a skilled and experienced Business Analyst to support the implementation of our Customer Data Platform (CDP). As part of our team, you will collaborate with stakeholders to understand business requirements and ensure the effective translation of business needs into technical solutions.

Key responsibilities include:

  • Documenting operational processes and user requirement documentation
  • Maintaining customer journey maps
  • Leading initial implementation activities

To succeed in this role, you will require:

  • A Bachelor's degree in Information Technology, Business, Engineering, or a related field
  • Proven experience as a Business Analyst, focusing on CDP implementations
  • In-depth knowledge of Customer Data Platforms and their integration with other solutions
  • Strong analytical and problem-solving skills

PREFERRED SKILLS:

  • Experience with Customer Data Platforms (e.g. Tealium, Salesforce) is advantageous
  • Knowledge in process mapping and design
  • Familiarity with data integration and customer analytics is beneficial
  • Attention to detail and excellent communication skills
  • Experience with Agile methodology

This position falls under our Business Development, Information Technology, and Project Management departments, serving industries such as Information Services, Motor Vehicle Manufacturing, and Marketing Services.