Customer Service Representative
2 weeks ago
We are seeking highly motivated and customer-focused individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.
Key Responsibilities:- Follow standard operating procedures to ensure efficient and effective issue resolution.
- Recognize and escalate priority problems in accordance with client standards.
- Ensure one call resolution prioritizing customer satisfaction.
- Perform basic troubleshooting when necessary.
- HMO Benefits
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Incentives and Signing Bonuses & other Premium Benefits
We are currently hiring for the following accounts:
- Customer Service
- Technical Support
- Travel Account
- Hotel Reservation Account
- Healthcare Account
- Financial Telco
- Non Voice
Apply today and take the first step towards a rewarding career with Sapient Global Services
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