Customer Service Representative

2 weeks ago


Quezon City, National Capital Region, Philippines Sapient Global Services Full time
Join Our Team as a Call Center Agent

We are seeking highly motivated and customer-focused individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.

Key Responsibilities:
  • Follow standard operating procedures to ensure efficient and effective issue resolution.
  • Recognize and escalate priority problems in accordance with client standards.
  • Ensure one call resolution prioritizing customer satisfaction.
  • Perform basic troubleshooting when necessary.
What We Offer:
  • HMO Benefits
  • Shift Schedule (Day shift/Mid shift/Night shift)
  • Pioneer, Non-voice, and Easy Accounts Available
  • Incentives and Signing Bonuses & other Premium Benefits

We are currently hiring for the following accounts:

  • Customer Service
  • Technical Support
  • Travel Account
  • Hotel Reservation Account
  • Healthcare Account
  • Financial Telco
  • Non Voice

Apply today and take the first step towards a rewarding career with Sapient Global Services



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