Remote Career Opportunities

1 day ago

Angeles City, Central Luzon, Philippines beBeeService Full time ₱30,000 - ₱50,000
Customer Service Representative

MCI offers a variety of customer service opportunities that allow you to interact with customers in a dynamic and fast-paced environment. As a Customer Service Representative, you will handle incoming inquiries, respond to customer concerns, and provide solutions that meet their needs.

Key responsibilities include:

  • Handling inbound calls from customers
  • Responding to customer emails and chat requests
  • Providing product information and making recommendations
  • Resolving customer complaints and issues
  • Documenting interactions and updating customer records

In addition to these key responsibilities, our Customer Service Representatives also need to have excellent communication and interpersonal skills, as well as the ability to work in a team environment.

Required Skills and Qualifications

To be considered for this position, you must have:

  • A high school diploma or equivalent
  • Previous customer service experience
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills, including Microsoft Office and Google Suite

We are an equal opportunity employer and welcome applicants from diverse backgrounds. We are committed to providing a workplace that is inclusive and respectful of all employees.

Benefits

As a Customer Service Representative at MCI, you will enjoy a competitive salary and benefits package, including:

  • Medical, dental, and vision insurance
  • 401(k) matching program
  • Paid time off and holidays
  • Opportunities for career growth and development

Our benefits package is designed to support your physical and mental health, as well as your financial well-being.

What to Expect

As a Customer Service Representative, you can expect to:

  • Work in a dynamic and fast-paced environment
  • Interact with customers in a variety of channels, including phone, email, and chat
  • Have opportunities for career growth and development
  • Enjoy a competitive salary and benefits package

We are excited about the opportunity to work with you and look forward to receiving your application

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