Retail Solutions Expert

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeBusiness Full time $80,000 - $140,000
Job Opportunity

We are seeking an accomplished Retail Business Analyst/Project Manager to join our global retail deployment program. This is a full remote position, with work aligned with the CET timezone. The engagement will last for an initial duration of 24 months.

Responsibilities
  • Act as the liaison between business stakeholders and technical teams for retail initiatives.
  • Lead business analysis (interviews, process mapping, documentation) to support solution design.
  • Manage retail projects within global deployment programs.
  • Plan, coordinate, and execute retail system rollouts, including boutiques and infrastructure.
  • Drive gap analysis, requirements gathering, and design tracking.
  • Oversee cutover, hypercare, and issue resolution activities.
  • Collaborate across teams to align solutions, resolve SAP/POS/GK integration issues, and ensure compliance.
  • Maintain documentation, dashboards, and SLA reporting.
  • Provide stakeholder updates, escalate issues, and mentor team members.
  • Support retail solutions and coordinate escalations with technical teams.

Required Skills & Qualifications

  • Knowledge of SAP UI5/Fiori, GK POS setup/troubleshooting, Sovia inventory tools.
  • Experience in infrastructure coordination, EFT terminal deployment.
  • Skilled in business analysis (use cases, process flows, user stories).
  • Familiarity with cutover, hypercare, incident management.
  • Ability to investigate OSS notes and manage project deliverables.
  • Experience with ITSM tools (e.g., ServiceNow).

Additional Information

  • Location: Full Remote (work aligned with CET timezone).
  • Contract Duration: 24 months.

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