Therapy Support Specialist

2 days ago


Marikina City, National Capital Region, Philippines beBeeClientSupport Full time $40,000 - $50,000
Therapy Support Specialist Opportunity

This is a unique opportunity to join a rapidly growing telehealth provider as a Therapy Support Specialist. In this role, you will be the first point of contact for clients seeking therapy.

The mission is to make quality mental healthcare accessible to everyone by connecting people with life-changing therapy and support.

The Role Responsibilities
  • Provide helpful, caring, and professional support to clients via inbound calls and emails.
  • Reach out to clients on the waitlist and guide them toward scheduling therapy sessions.
  • Collect basic information to match clients with the right therapist.
  • Accurately record client details in the system.
  • Build trust and rapport with clients through empathy and clear communication.
Requirements
  • Strong English communication skills (spoken and written).
  • 1–2 years' experience in customer service, call center, or BPO work.
  • A friendly, patient, and professional approach with clients.
  • Tech-savvy and comfortable learning new tools.
  • Reliable, self-motivated, and able to work independently in a remote setting.


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