Therapy Client Care Specialist

2 days ago


Caloocan City, National Capital Region, Philippines beBeeCustomerService Full time ₱300,000 - ₱500,000
Client Care Specialist Role Overview

This position involves being the primary point of contact for clients seeking therapy services.

Key Responsibilities:
  • Address client inquiries and facilitate scheduling of therapy sessions
  • Collect client information to match them with suitable providers
  • Accurately record client details in our systems
  • Build trust and rapport with clients through empathetic communication
Requirements:
  • Excellent English communication skills
  • 1–2 years' experience in customer service or call center work
  • A friendly, patient, and professional approach with clients
  • Tech-savvy and comfortable learning new tools
  • Reliable, self-motivated, and able to work independently
Essential Qualifications:
  • Ability to maintain confidentiality and handle sensitive information
  • Strong problem-solving skills and adaptability in a fast-paced environment


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