Virtual Team Operations Specialist

5 hours ago

Manila, National Capital Region, Philippines VargasAndrews Full time
Company Overview

VargasAndrews, a distributed teams service provider, empowers virtual talent delivery through efficient and transparent solutions. Our collaboration with Atticus Solutions enables seamless interactions between clients and their remote teams, ensuring effective communication and productivity.

Job Description

The Listing Coordinator Data Entry role plays a vital part in Smart Suites' success by maintaining accurate, up-to-date, and optimized property listings across multiple platforms. By managing data entry, updating property information, and enhancing listing quality, this position contributes to maximizing occupancy and revenue while providing an exceptional booking experience for guests.

Key Responsibilities:
  1. Publish, manage, and update property listings on channels such as Airbnb, Booking.com, VRBO, and the company website.
  2. Ensure listings reflect current pricing, seasonal changes, promotions, and amenities.
  3. Optimize property descriptions and visuals to attract potential guests and maximize bookings.
Data Entry and Accuracy
  1. Acurately input and maintain property data, availability, pricing, and guest information across platforms.
  2. Generate and update internal reports to track listing performance, occupancy rates, and booking trends.
Photo and Content Quality Management
  1. Organize and ensure the quality of property photos, highlighting unique features to increase listing visibility.
  2. Collaborate with the operations team to improve descriptions and ensure consistency across all platforms.
Coordination and Communication
  1. Work closely with the operations and cleaning teams to maintain high standards of guest satisfaction.
  2. Assist with procurement and logistics coordination to ensure properties are well-stocked and guest-ready.
  3. Address listing-related inquiries and provide administrative support as needed.
General Administrative Support
  1. Support day-to-day operations, including scheduling, communications, and documentation.
  2. Undertake other tasks as assigned by the reporting manager to contribute to team efficiency.
Required Skills and Qualifications

Experience: At least 3-4 years in data entry, listing management, or administrative support, within hospitality, real estate, or property management required.

Technical Skills: Proficiency in property listing platforms like Airbnb, Booking.com, and VRBO. Strong skills in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with Property Management Systems (PMS) is a plus.

Attention to Detail: Exceptional accuracy and ability to manage large volumes of data efficiently.

Organizational Skills: Strong time-management and multitasking abilities to handle multiple listings and tasks simultaneously.

Communication: Excellent written and verbal communication skills to coordinate with internal teams and respond to inquiries.

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