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Director of IT Services and Support

2 weeks ago

Pasig, National Capital Region, Philippines First Focus Full time

We are searching for a highly experienced Service Delivery Lead to join our team at First Focus. As a leader in the Managed Service Provider industry, we pride ourselves on delivering exceptional support to our clients.

In this role, you will be responsible for overseeing the effective delivery of our services, managing client relationships, and ensuring compliance with support agreements. You will also develop and maintain documentation for supported clients and coordinate team efforts to resolve service-related issues.

About First Focus:
  • We are a leading Managed Service Provider in Australia and the Philippines
  • We pride ourselves on delivering exceptional support to our clients
  • We offer a dynamic and supportive work environment

If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.