Customer Service Representative

7 days ago


Cebu City, Central Visayas, Philippines Maybank Full time
Role Summary

The Sales Associate acts as the frontline person in the branch, receiving walk-in customers and providing excellent customer service.

Your Key Responsibilities

  • Require submission of complete documentary requirements and validate against the original documents.
  • Create a complete and accurate Customer Information Form (CIF) record and sign as checker/processor.
  • Perform initial screening and interview of depositors, requesting appropriate documents from walk-in clients.
  • Attend to customer queries regarding account opening, product features, minimum balance requirements, pricing service charges, balances inquiries, and alike.
Requirements

We are looking for candidates who possess the following skills and qualifications:

  • Graduate of a 4-year Business Related Course.
  • With at least 1 year of banking experience.
  • With experience in Tellering and New Accounts.
About Maybank

Maybank is a leading bank in the Philippines, committed to providing excellent customer service and innovative financial solutions.



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