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Customer Service Representative

7 days ago

Cebu City, Central Visayas, Philippines Matt Online Silver Shop Full time

Matt Online Silver Shop is seeking a talented and customer-focused Customer Service Representative to provide exceptional service to our clients. As a Customer Service Representative, you will be the face of our company and play a critical role in building customer loyalty.

About This Role

This is a full-time opportunity for individuals who enjoy working with people and resolving issues. As a Customer Service Representative, you will be responsible for:

  • Responding to customer inquiries and resolving issues
  • Providing product information and recommendations
  • Handling customer complaints and concerns
Requirements
  • Strong communication and conflict resolution skills
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment