
Claims Resolution Specialist
2 days ago
We are seeking a dedicated and professional individual to fill the role of Customer Operations / Claims Coordinator. In this position, you will provide exceptional service to customers involved in motor vehicle accidents, ensuring smooth coordination of bookings, customer updates, towing, and vehicle repairs.
Your primary responsibilities will include delivering high-quality customer service, handling inbound and outbound customer calls and leads in a timely manner, maintaining lead conversion performance in line with key performance indicators (KPIs), and coordinating with repairers, tow truck operators, fleet agencies, and assessors to manage the repair process.
You will also collaborate with internal departments to ensure efficient case management, support end-to-end claims coordination including lodging claims, gathering evidence, and following up on progress, assist in determining liability and initiating recovery from at-fault third-party insurers, and arrange accident replacement vehicles and coordinate delivery/pick-up logistics.
In addition, you will update customers throughout the claims process and ensure timely resolution, maintain accurate and up-to-date case records and documentation, and flag issues or delays to the onshore team and suggest process improvements as needed.
Requirements
- A strong background in motor vehicle accident insurance or claims.
- Excellent phone communication and customer service skills.
- At least 5 years of experience in a customer-facing, operations, or claims support role.
- Strong attention to detail and ability to manage multiple active cases with minimal supervision.
- Proficient in written and spoken English.
- Experience using CRM or case management tools.
- Reliable internet connection and backup power solutions.
- Flexibility in work hours and location.
Benefits
- A collaborative and dynamic social culture.
- Team lunches, social events, and opportunities for creative input.
- Health insurance.
- Leave Benefits.
- 13th Month Salary.
-
Claims Resolution Specialist
2 days ago
Baguio City, Cordillera, Philippines beBeeClaims Full time ₱35,000Home-Based Claims Expert RoleWe are seeking a highly skilled and experienced Home-Based Claims Expert to join our team. As a key member of our organization, you will play a vital role in ensuring our customers receive the best possible experience.Key Responsibilities:Investigate and resolve customer claims related to branded and imprinted merchandise,...
-
Senior Medical Claims Analyst
2 days ago
Baguio City, Cordillera, Philippines beBeeInsurance Full time ₱200,000 - ₱270,000Medical Insurance Claim Specialist OpportunityThis position presents an exciting chance to leverage expertise in medical insurance claims processing and contribute to a dynamic team.About the RoleAnalyze complex medical claim denials, underpayments, and delays to propose effective resolutions.Negotiate with US-based insurance carriers to resolve unpaid...
-
Claim Processor
2 days ago
Baguio City, Cordillera, Philippines beBeeMedicine Full time ₱400,000 - ₱600,000Medical Billing SpecialistIn this pivotal role, you will be responsible for ensuring the efficient and accurate processing of medical claims.You will accurately input claim information into our system and maintain organized spreadsheets to ensure seamless operations.Track payments and denials, guaranteeing that claims are processed in a timely and effective...
-
Healthcare Claims Professional
2 days ago
Baguio City, Cordillera, Philippines beBeeManagement Full time $40,000 - $60,000Job OverviewThis is an exciting opportunity for a detail-oriented and process-driven individual to join our team as a Medical Billing Specialist or Revenue Cycle Management (RCM) Specialist.As a key member of our revenue cycle management team, you will be responsible for managing denied or aging claims, identifying root causes of denials, and submitting...
-
Accurate Healthcare Claims Specialist
2 days ago
Baguio City, Cordillera, Philippines beBeeMedical Full time ₱600,000 - ₱760,000Healthcare Coding SpecialistThe organization seeks a skilled Healthcare Coding Specialist to contribute to the revenue cycle management team. This role involves ensuring accurate and timely submission of medical claims, optimizing revenue cycles while maintaining compliance with regulatory standards.This position requires expertise in medical coding and...
-
Dental Claims Manager
2 days ago
Baguio City, Cordillera, Philippines beBeeDentalClaims Full time ₱800,000 - ₱1,200,000We are seeking a highly skilled and motivated professional to fill the role of Dental Claims Specialist.The successful candidate will be responsible for managing and processing claims in a timely and efficient manner, resolving issues and providing support to clients while maintaining high-quality service.Key Responsibilities:Process and manage dental claims...
-
Medical Claims Analyst
2 days ago
Baguio City, Cordillera, Philippines beBeeExperience Full time ₱440,000 - ₱620,000Job OverviewThe Medical Billing Specialist role is a vital component of our healthcare organization. This critical position involves monitoring medical claims, investigating rejections and denials, and documenting account activities.Key ResponsibilitiesVerify patient eligibility and benefits to ensure accurate coverage.Submit claims in a timely and compliant...
-
Dental Claims Processor
2 days ago
Baguio City, Cordillera, Philippines beBeeClaims Full time ₱3,600,000 - ₱4,500,000Delivering Exceptional Service as a Dental Claims SpecialistJob SummaryThis key role involves managing and processing claims, resolving issues, and providing support to clients while maintaining a commitment to quality and integrity.Responsibilities:Follow up on outstanding insurance claims and ensure all follow-ups are properly documented and...
-
Medical Claims Specialist
2 days ago
Baguio City, Cordillera, Philippines beBeeEpicbiller Full time ₱20,000 - ₱33,000Epic Medical Biller PositionOur organization is seeking an accomplished Epic Medical Biller to ensure seamless financial operations for our US healthcare clients.Key Responsibilities:Achieve precise charge postings, payments, and journal entries to patient accountsCultivate efficient claim processing and management in collaboration with insurance companies,...
-
Ecommerce Dispute Resolution Specialist
2 days ago
Baguio City, Cordillera, Philippines beBeeResolution Full time ₱30,000 - ₱50,000Job TitleAs a Dispute Resolution Specialist, you will be responsible for managing all aspects of disputes and chargebacks from start to finish.Handling dispute cases from beginning to end.Following structured processes and meeting deadlines consistently.Collecting and submitting evidence (documentation, screenshots, etc.).Verifying customer data in our...