Deliver Exceptional Customer Experiences
2 days ago
Customer Support Representative
We are seeking a professional to provide exceptional customer experiences via chat, email, or phone. This role involves delivering timely and accurate support to our customers, ensuring their satisfaction and loyalty.
Key Responsibilities:- Respond to customer inquiries in a polite and friendly manner
- Handle product information, order tracking, returns, and account concerns efficiently
- Utilize Gorgias and Shopify to manage tickets and provide fast support
To succeed in this role, you should have excellent communication skills, be comfortable working independently, and possess empathy and patience when addressing customer concerns.
Requirements:- A minimum of 1 year of hands-on experience with both Shopify and Gorgias
- Excellent written and spoken English communication skills
- Able to work independently and handle multiple conversations simultaneously
We offer a competitive salary, paid time off, health insurance, and opportunities for growth and development. If you are passionate about delivering outstanding customer experiences, we would like to hear from you.
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