ServiceNow Solutions Specialist

2 days ago

Calamba, Calabarzon, Philippines beBeeServiceNow Full time $90,000 - $120,000
Job Description

We are seeking a highly skilled ServiceNow Consultant to join our team in designing, implementing and supporting robust ServiceNow solutions. You will work with clients to analyze business requirements and translate them into technical specifications.

Key Responsibilities
  • Design, configure, develop and implement ServiceNow applications and modules including ITSM, ITOM, ITBM, HRSD, CSM, FSM and other ServiceNow solutions.
Critical Skills and Experience
  • Minimum of 3-5 years experience working with the ServiceNow platform.
  • Proven experience in designing developing and implementing ServiceNow solutions.
  • Proficiency in JavaScript HTML CSS and other web development technologies.
  • Strong understanding of ServiceNow architecture and data model.
  • Experience with ServiceNow integration methods including REST and SOAP APIs.
  • Knowledge of ITIL processes and best practices.
Preferred Qualifications
  • Experience with Customer Service Management and CCaaS.
  • Experience with CTI and IVR integrations.
  • Experience with Agile/Scrum methodologies.
  • Familiarity with additional ServiceNow products and modules.
  • Knowledge of cloud platforms and technologies.

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