Incoming Call Resolution Specialist

RequirementsBachelor's degree or equivalent.At least 6 months experience in customer service or call center environment.Excellent communication and interpersonal skills.Able to work in a fast-paced environment.

Job Summary: We are seeking an Inbound Call Center Representative to join our team at Lexie Staffing. As a key member of our customer service team, you will be responsible for managing incoming calls, generating sales leads, and ensuring customer satisfaction.Key Responsibilities:Manage a high volume of incoming calls and respond to customer...

In this challenging role as a Case Resolution Specialist, you will play a pivotal part in helping clients navigate complex legal matters. Your exceptional analytical skills, ability to conduct thorough research, and talent for creating well-structured reports will be invaluable assets in resolving cases efficiently.Main Duties:Reviewing client-provided...

Fujitsu is a leading provider of IT and consulting services.Job Summary:We are seeking an experienced Incident Resolution Specialist to join our team in the Philippines.Key Responsibilities:Ensure the Incident, Change, Problem, and Knowledge Management processes, procedures, and work instructions are adhered to by all relevant parties.Contribute to the...

Job DescriptionThe Technical Incident Resolution Specialist plays a critical role in ensuring the smooth operation of our network and system infrastructure. This position is responsible for troubleshooting and resolving technical issues, providing 24/7 support for Severity 1 Incidents/Outages, and leading troubleshooting efforts to resolve network and system...

**Join Our Team as an Account Resolution Professional:**We are looking for a skilled Account Resolution Professional to join our team at Welsend Global Services Inc. in McKinley, Taguig City. As an Account Resolution Professional, you will be responsible for resolving outstanding accounts by communicating with customers and negotiating payment terms.Main...

Job OverviewWe are seeking a highly skilled Commercial Complaints Resolution Specialist to join our team. In this role, you will be responsible for handling and resolving customer complaints and escalations in a timely and professional manner.The ideal candidate will have a thorough knowledge of commercial products, policies, and procedures, as well as...

Job DescriptionWe are seeking a highly skilled Healthcare Claims Resolution Specialist to join our team at Nezda Technologies. As a Disability Case Specialist, you will be responsible for handling cases related to workers compensation, long or short term disability, and prior authorization with a strong focus on BPO Healthcare.Our ideal candidate will have a...

Job OverviewWe are seeking a highly skilled and knowledgeable Customer Support Specialist to join our team at Prime@Technology Specialist Inc. As a key member of our customer service department, you will play a vital role in ensuring that our customers receive top-notch technical support and assistance.Main ResponsibilitiesRespond to customer inquiries via...

Job OverviewTasq Staffing Solutions seeks an experienced Insurance Claim Resolution Specialist to join their team. In this role, you will be responsible for reviewing and gathering information, making phone calls, and making claim decisions.In addition to your experience, you should possess excellent analytical, interpersonal, problem-solving,...

Job SummaryWe are seeking a highly skilled Bilingual Patient Account Resolution Specialist to join our Pioneer Self-Pay team. The ideal candidate will have 3 to 5 years of experience in healthcare collections and be fluent in Spanish and English.Responsibilities:Patient Account Resolutions: Oversee patient account resolutions, ensuring timely and effective...

Company Overview">We are American Express, a global leader in payment services. Our mission is to provide the world's best customer experience every day.">Job Description">As an ARCT Specialist, you will be part of our team that handles inbound and outbound calls regarding deceased card members. Your goal is to resolve these accounts with empathy and a...

We are looking for a highly motivated and detail-oriented Bilingual Call Center Specialist to join our team at TASQ Staffing Solutions. As a Bilingual Call Center Specialist, you will be responsible for providing exceptional customer service to our clients while working in a fast-paced call center environment.Duties:Address customer inquiries and resolve...

We are seeking skilled Call Center Specialists to join our team at Neksjob. As a specialist, you will be responsible for providing top-notch customer service and addressing customer concerns in a timely manner.Your day-to-day tasks may include handling customer calls, responding to emails, and collaborating with colleagues to resolve complex...

Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Complaints Resolution Specialist. In this role, you will be responsible for investigating and responding to customer complaints fairly and thoroughly.Gathering information from internal and external sources to resolve complaints within agreed-upon deadlines...

Key ResponsibilitiesAnswering incoming calls from customersResolving customer inquiries and requestsEnsuring customer requests are handled in an appropriate and timely mannerUtilizing client-based tools and applicationsProviding cutting-edge serviceAs a Customer Service Representative, you will play a crucial role in delivering exceptional customer...

About Us:Our VisionWe are a leading provider of imaging solutions at Canon New Zealand.Responsibilities:Key ResponsibilitiesTo answer voice messages / make outbound calls / emails and respond to customer's inquiries, process contract creation, and effectively communicate resolution to customer's issue.To identify customer's issue and provide available...

**Job Overview**We are seeking a highly skilled Pension Scheme Resolution Specialist to join our team at WTW. As a key member of our Complaints HUB Team, you will play a critical role in managing and coordinating the business' responses to complaints management.**Key Responsibilities:**Maintain the highest standards of excellence in assisting the...

Job DescriptionWe are seeking a skilled Contact Center Specialist to join our team. As a key member of our customer service department, you will be responsible for responding to incoming calls from customers, answering questions, troubleshooting problems, and providing information about our products or services.Your primary goal will be to resolve customer...

Elevate your career with EastWest Bank's Commercial Dispute Resolution Specialist role! As part of our team, you will be responsible for administering and supervising lawyers and paralegals in handling cases filed by and/or against the bank.Your expertise in evaluating and determining the legal position of the bank will be crucial in recommending appropriate...