Service Delivery Head

2 days ago


Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

Job Description:

TASQ Staffing Solutions is seeking a qualified Team Lead to manage inbound call-taking agents in a BPO setting. The ideal candidate will possess strong leadership skills and the ability to drive multiple projects.

Responsibilities:

  • Lead a team of agents to deliver excellent customer service and achieve performance targets.
  • Develop and implement strategies to improve team productivity and efficiency.
  • Collaborate with other departments to ensure seamless communication and task completion.
  • Provide coaching and feedback to team members to improve their performance.

  • Service Delivery Head

    12 hours ago


    Taguig, National Capital Region, Philippines HCLTech Full time

    About HCLTech">We are a leading technology services company that helps global enterprises achieve business success.Our Operations Team">We are seeking a skilled Service Delivery Head to lead our operations team in Manila.Your Key Responsibilities">Oversee service delivery operationsDevelop and implement service improvement initiativesManage resource...


  • Taguig, National Capital Region, Philippines Actuate Builders, Inc. Full time

    We're Hiring Head of Service Delivery at ABIAbout the Role: ABI is seeking a highly skilled and experienced Head of Service Delivery to ensure that all our construction projects are delivered on time, within scope, and with the highest standards of quality and safety. This role oversees the execution of both horizontal and vertical construction projects,...


  • Taguig, National Capital Region, Philippines Firstsource Full time

    Firstsource is a leading provider of business process outsourcing (BPO) services, and we are seeking an experienced Healthcare Service Delivery Head to oversee our healthcare account operations and lead a team focused on delivering exceptional service and results for our healthcare clients.The Healthcare Service Delivery Head is a strategic leadership role...


  • Taguig, National Capital Region, Philippines iOPEX Technologies Philippines Inc. Full time

    About the OpportunityWe are seeking an experienced Service Delivery Head to manage our customer service operations. As a key member of our team, you will be responsible for overseeing daily operations, managing budgets, and developing strategies to meet client metrics.Your key responsibilities will include:Developing and implementing operational plans to...

  • Head of HR Delivery

    1 week ago


    Taguig, National Capital Region, Philippines Citi Full time

    Head of HR Delivery (Human Resources Partnership & Delivery)CitiNegotiableOn-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionHR Partnership & Delivery (HRP&D) sits at the center of Citi's HR business solutions, aiming to provide a seamless manager and employee experience, through best-in-class services, trusted advice, guidance, and coaching,...


  • Taguig, National Capital Region, Philippines Actuate Builders, Inc. Full time

    Job DescriptionThe Head of Service Delivery will be responsible for overseeing the execution of our construction projects.Main ResponsibilitiesDevelop and implement strategies to ensure projects are completed on time and within budget.Build, mentor, and lead a team of project managers, fostering a culture of excellence and collaboration.Monitor project...

  • IT Head

    4 weeks ago


    Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is looking for: IT HeadSalary: Up to 210,000Location: BGC Taguig CitySet up: Onsite reportingSchedule: 9:00 AM - 6:00 PMQualifications:• At least twelve (12) years of IT work experience preferably in a financial institution, seven (7) of which are in managerial capacity• Project Management • Experience in and...


  • Taguig, National Capital Region, Philippines Helloconnect Full time

    Service Delivery ExpertAbout UsHelloConnect is a company that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, we strive to deliver exceptional results for our clients.Job SummaryWe are seeking a highly motivated and...


  • Taguig, National Capital Region, Philippines Hunters Hub Inc. Full time

    Hunters Hub Inc. is seeking a skilled IT Service Delivery Manager to oversee the delivery of high-quality services to clients.Key ResponsibilitiesService Management: Ensure that services are delivered efficiently and meet quality standards, aligning with service level agreements (SLAs) or key performance indicators (KPIs).Team Leadership: Manage and lead the...


  • Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Job SummaryAt Hunter's Hub Inc., we are seeking an experienced Service Delivery Manager to oversee the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. This critical role involves managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Main...

  • Service Delivery Director

    47 minutes ago


    Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Job DescriptionAt Hunter's Hub Inc., we are seeking a highly skilled Service Delivery Director to oversee the delivery of services to clients or customers. This role is responsible for ensuring that services meet agreed-upon standards and expectations.Key Responsibilities:Manage and lead the service delivery team, ensuring proper resource allocation,...


  • Taguig, National Capital Region, Philippines Hunter's Hub Inc Full time

    About the RoleWe are seeking a highly skilled Service Delivery Lead to oversee the delivery of services to our clients. This is an excellent opportunity for someone who wants to make a real impact on our business.Key ResponsibilitiesManage and lead the service delivery team, ensuring proper resource allocation, training, and performance.Ensure that services...


  • Taguig, National Capital Region, Philippines Principal Global Services Full time

    Job DescriptionAs a key member of our team, the IT Service Delivery Manager will be responsible for ensuring that our service desk operations run smoothly and efficiently. This individual will act as a liaison with process owners, service owners, and managers throughout the service management lifecycle to introduce new services and ensure that our service...


  • Taguig, National Capital Region, Philippines Michael Page Full time

    About Our FirmWe are a leading expert in data-driven service delivery.Job DescriptionWe are seeking a highly skilled IT Service Delivery Director to oversee the monitoring and analysis of data related to service performance metrics.This role involves utilizing data to identify trends and patterns in service incidents and problems, and implementing strategies...

  • Service Delivery Lead

    3 weeks ago


    Taguig, National Capital Region, Philippines Hunter's Hub Inc Full time

    Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

  • Service Delivery Lead

    3 weeks ago


    Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Overseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...

  • Service Delivery Lead

    3 weeks ago


    Taguig, National Capital Region, Philippines Hunter's Hub Inc Full time

    Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...


  • Taguig, National Capital Region, Philippines Metrobank Full time

    Job DescriptionMetrobank is hiring a Deputy Head, IT Management Division to oversee the delivery of service support department and process excellence department in ITG. The role includes:Directing the overall support activities of the group on assets and inventory; budget and expenses; service reporting and relevant metrics; trainings and resource...


  • Taguig, National Capital Region, Philippines Michael Page Full time

    About Our CompanyWe are a key player in the local tech scene.Job OverviewWe are seeking a highly skilled Service Delivery Manager to oversee the monitoring and analysis of data related to service performance metrics.This role involves utilizing data to identify trends and patterns in service incidents and problems, and implementing strategies to prevent...

  • HR Service Delivery

    3 weeks ago


    Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    RESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips...