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Service Operations Manager
1 week ago
**Job Overview**
Premiumbikes Corporation is a leading company in the automotive industry, and we are seeking an experienced Service Operations Manager to join our team.
As a key member of our service department, you will be responsible for mentoring and supervising our service staff, ensuring they have the necessary skills and knowledge to provide exceptional customer service.
**Key Responsibilities**
- Mentor and supervise a team of skilled mechanics and advisors to ensure they are equipped to handle complex repairs and maintain high-quality standards.
- Develop and implement effective administrative processes, including communication with vendors, scheduling service appointments, and maintaining accurate records.
- Manage daily operations, including monitoring productivity reports, payroll records, and parts inventory.
- Collaborate with the parts manager to ensure timely delivery of parts and minimize delays.