Front-of-House Restaurant Manager

2 weeks ago

Quezon City, National Capital Region, Philippines beBeeLeadership Full time ₱28,000 - ₱40,000
Restaurant Operations Manager Job Summary

The ideal candidate will oversee daily front-of-house operations, ensuring top-tier customer service and a positive work environment.

Key Responsibilities:
  • Team Leadership:
    • Supervise, schedule, and support servers and other front-of-house staff members.
    • Develop and implement training programs to enhance performance and productivity.
  • Customer Satisfaction:
    • Ensure guests receive prompt, courteous, and quality service.
    • Resolve customer complaints efficiently and effectively.
  • Revenue Growth:
    • Assist in meeting daily and weekly sales targets.
    • Monitor average check sizes and upselling success rates.
  • Inventory Management:
    • Monitor inventory levels of dining essentials and supplies.
    • Minimize waste and spoilage while controlling costs.
  • Operational Efficiency:
    • Streamline front-of-house operations for improved efficiency.
    • Monitor wait times, kitchen coordination, and dining flow.
  • Quality Control:
    • Enforce consistency in food presentation and service execution.
    • Monitor employee compliance with health, safety, and sanitation standards.
    Requirements:
    • Bachelor's Degree in Hospitality Management or a related field (preferred).
    • At least 2 years of experience in the restaurant industry, preferably in a supervisory role.
    • Strong leadership, communication, and interpersonal skills.
    • Knowledge of front-of-house restaurant operations and customer service principles.
    • Ability to multitask and remain calm under pressure.
    • Flexible schedule availability including evenings, weekends, and holidays.

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