
Rental Property Inquiry Coordinator
2 days ago
Role Description:
We are seeking a proactive and organized rental property coordinator to manage all incoming inquiries for our properties. This role involves handling calls and emails from applicants, collecting essential information, arranging and scheduling property viewings, and ensuring smooth communication throughout the application process.
Key Responsibilities:- Monitor and respond to all rental inquiries via various platforms.
- Answer incoming calls and emails promptly, providing clear information to prospective tenants.
- Pre-screen applicants by checking key details such as income, moving date, and suitability.
- Arrange and schedule property viewings, confirming times with both applicants and property managers.
- Plan viewing routes using Google Maps to maximize efficiency.
- Follow up with applicants after viewings to gather feedback and references.
- Keep applicants updated throughout the process, ensuring a professional and smooth experience from first inquiry to application.
- Maintain accurate records of inquiries, viewings, and applicant feedback.
- Previous experience in property rentals or customer service is an advantage.
- Strong communication and interpersonal skills (phone and email).
- Proficiency with online property platforms preferred.
- Comfortable using Google Maps and basic scheduling tools.
- Highly organized, detail-oriented, and able to manage multiple applicants at once.
- Proactive problem-solving skills and customer-focused mindset.
Pure work-from-home arrangement
Night Shift (EST)
Weekly pay
Seniority level:- Associate
- Full-time
- Administrative
- Technology, Information and Internet
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