Remote Claims Resolution Specialist

2 days ago


Cainta, Calabarzon, Philippines beBeeClaimsResolution Full time ₱35,000 - ₱50,000
Claims Resolution Specialist

This role is responsible for investigating and resolving customer claims related to promotional product orders, ensuring high-quality products are delivered on time.

The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work in a fast-paced environment. Prior experience in customer service or claims resolution is preferred but not required.

Key responsibilities include:

  • Managing and investigating incoming customer claims
  • Cross-departmental collaboration to gather information and determine resolutions
  • Communicating with customers professionally and empathetically throughout the claims process
  • Executing claims resolutions in alignment with company guidelines and authorization levels

Additional qualifications include:

  • High school diploma or equivalent required
  • Strong organizational and time management skills
  • Excellent attention to detail and analytical skills
  • Ability to handle sensitive situations with professionalism and empathy

We offer a competitive salary package, permanent work-from-home setup, and a range of benefits including HMO coverage, PTO credits, and career skills training courses. If you're passionate about delivering exceptional customer experiences and are looking for a dynamic and supportive work environment, apply today



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