Customer Service Representative

2 days ago


Cavite City, Calabarzon, Philippines Valeros Business Company Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Call Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and requests in a timely and professional manner.

Key Responsibilities:
  • Answer incoming calls from customers and respond to their inquiries and requests
  • Resolve customer complaints and issues in a fair and timely manner
  • Develop and maintain accurate customer files and records
  • Utilize various company and client-based tools and applications for customer management and servicing
  • Provide excellent customer service and support, ensuring a positive experience for our clients
Requirements:
  • Completed 2 years in College
  • No BPO experience required
  • Good English communication skills
  • Good customer service, multi-tasking, and problem-solving skills
  • Ability to work on-site and flexible schedule
What We Offer:
  • Competitive salary up to Php22,500.00 per month
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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