Medical Support Associate

12 hours ago

Manila, National Capital Region, Philippines beBeemedical Full time ₱12,000 - ₱18,000

We are seeking a highly organized and detail-oriented Medical Support Associate to join our team. This role is an integral part of our healthcare support system, streamlining operations and enhancing patient care.

Job Summary

The Medical Support Associate will be responsible for managing patient scheduling and appointment confirmations to minimize no-shows. They will also process patient documents and maintain accurate record-keeping.

Key Responsibilities
  • Manage patient scheduling and appointment confirmations to minimize no-shows
  • Process patient documents and maintain accurate record-keeping
  • Handle billing inquiries and facilitate insurance verification
  • Communicate with patients in a timely manner, addressing their questions and needs
  • Support healthcare providers with administrative tasks, including document management and report generation
  • Maintain HIPAA compliance, safeguarding patient information
Requirements
  • Previous experience in medical virtual assistance or a similar administrative role
  • Strong knowledge of medical terminology and healthcare operations
  • Exceptional communication skills and attention to detail
  • Proficiency in electronic health records (EHR) and medical billing software
  • Able to work independently in a fast-paced remote environment
Benefits
  • Fulfilling work that makes a difference in the lives of others
  • Opportunity to develop skills and expertise in a rapidly evolving field
  • Collaborative and supportive team environment

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