Customer Service Representative with Excellent Communication Skills

1 month ago


Baguio City, Cordillera, Philippines Neksjob Full time

We are looking for a skilled Customer Service Representative to join our team at Neksjob. As a Call Center Agent with Experience, you will be responsible for delivering exceptional customer service and ensuring that customers' requests are managed in an appropriate and timely manner.

About the Job

This is a fantastic opportunity to work in a dynamic environment where you will have the chance to develop your communication skills, work independently, and make a real difference in the lives of our customers.

As a Senior High School Graduate with at least 3 months BPO Experience, you will bring a strong foundation in customer service and a willingness to learn and grow with our company.

In this role, you will:

  • Answer incoming calls from customers and respond to their inquiries or requests in a friendly and professional manner.
  • Ensure that customers' requests are managed efficiently and effectively, meeting their needs and expectations.
  • Develop, organize, and maintain accurate files to support customer interactions.

We offer a competitive salary plus allowances, monthly performance incentives, career development opportunities, and a supportive work environment that fosters growth and success.

The estimated annual salary for this position is around $25,000-$30,000 depending on location and experience.

Requirements

To be successful in this role, you must have:

  • At least a Senior High School Graduate degree.
  • At least 3 months BPO Experience (with or without prior experience).
  • Excellent communication skills, both written and verbal.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity



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